Head of Paid Social

We're building the next generation of leading E-commerce brands.

At Prospa, we've spent the last 5 years developing a leading team of e-commerce experts. With 40+ exciting DTC brands in our client base, our mission is to drive growth and profitability for 7-figure E-commerce brands through creative and profit-focused marketing.

Our success is rooted in our values:

• Ownership – Take responsibility and lead with initiative.
• Responsibility – Appreciate the importance of your role.
• Never Settle – Strive for constant improvement.

Why Prospa?

We've established three core fulfilment teams—Paid Social, Paid Search, and Retention—to drive growth from every angle. Paid Social plays a key role in acquisition strategy, giving opportunity to scale some of the UK's most exciting DTC brands.

In this role, you'll manage Paid Social accounts, communicate with clients via Slack and Google Meet, and lead a team of 3 Paid Social Managers and 3 Graphic Designers.

Prospa has rapidly grown into a team of 18, based in Trafford Park, Manchester. We offer hybrid working (2 days from home), a vibrant office culture, and regular team events to celebrate successes.

Training is central to our ethos—we invest heavily in team development with structured programmes designed to fuel your growth.

We're seeking an A-player to own our Paid Social team, drive client success, and collaborate with our CMO on high-level decisions.

Responsibilities

• Take full ownership of high-spending Paid Social accounts, managing monthly budgets of £150K+ with room to scale further.
• Build and retain a portfolio of leading DTC brands, prioritising client retention as a key driver of agency growth.
• Lead, support, and develop a team of 3 Paid Social Managers and 3 Graphic Designers, fostering continuous team growth and success.
• Oversee the onboarding and integration of new clients, taking full ownership of the process and its optimisation.
• Stay ahead of trends in the ever-evolving e-commerce landscape to maintain a competitive edge.
• Strive for continuous improvement—never settle for current results or allow stagnation.
• Lead regular client communications via Slack and Google Meet, delivering concise, value-driven insights to enhance their experience.
• Set the standard for the team by leading by example—your leadership will directly influence your career growth at Prospa.

Skills & Experience

• We're looking for someone with 5+ years of experience in Paid Social and the E-commerce/DTC landscape.
• While prior DTC/E-commerce agency experience is desirable, it's not essential.
• As you'll be leading a team of 6, management experience is a must.
• In our fast-paced environment, strong organisational skills are essential to stay on top of priorities.
• Given the data-driven nature of Paid Social, exceptional analytical and data management skills are required.
• A solid understanding of creatives is crucial, with the ability to analyse and improve creative performance.
• Strong written and spoken communication skills are vital, along with the ability to problem-solve effectively.

Progression

At Prospa we have developed a leading management and culture process which includes regular performance reviews. Upon joining our team we will go through a rigorous development plan to ensure that it's clear where your career will move towards.

The Ideal Candidate

• Thrives in the fast-paced E-commerce and agency environment.
• Passionate about E-commerce and brand growth.
• Embodies a growth mindset and enjoys problem-solving.
• Takes ownership of their role and embraces both successes and failures.

Benefits

• Join a company that has achieved approximately 100% year-on-year growth since 2020.
• Benefit from a 7.5% annual bonus scheme, linked to company and team performance.
• Annual pay reviews, supported by quarterly performance evaluations and structured progression plans.
• Enjoy 25 days of annual leave, plus Bank Holidays and your birthday off.
• Begin with a clear and structured employee progression roadmap designed to support your development from day one.
• Participate in quarterly performance reviews to track and enhance both technical and interpersonal skills.
• Access monthly internal e-commerce training and quarterly partner training with platforms such as Shopify, Triple Whale, Store Hero, and Recharge.
• Work in a hybrid model, with 3 days in the office and 2 days from home, offering flexibility and collaboration.
• Collaborate directly with exciting and rapidly growing DTC brands in the Fashion, Beauty, Wellness, and Subscription sectors.
• Be part of a forward-thinking company culture, supported by a modern office environment with free parking.
• Utilise an annual industry event budget to further your expertise and stay ahead in the e-commerce field.
• Join a team of experienced industry professionals and develop alongside them in a dynamic, growth-focused environment.
• Free Drinks and Snacks: We offer free coffee, or healthy snacks at the office.

• Director

• Full-time
• Industries: Advertising Services