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Due Diligence Analyst

3 weeks ago

London, Greater London, United Kingdom BVGroup Full time

We are BVGroup, a dynamic team that's shaping the future of online sport betting and gaming. We're dedicated to fostering a culture of innovation and excellence, and as a leading global brand, we're committed to delivering top-tier products and services to our customers.

Purpose of the role:

We are looking for a Due Diligence Analyst to join our team here in Gibraltar. Reporting to the Due Diligence Team Leader, the role holder will act as part of the Due Diligence Team ensuring adherence to 'All' gambling licensing objectives and know your customer obligations (KYC).

Dealing with key documentation from initial KYC to EDD high-level requirements, completing daily controls, full account reviews, reports, and incoming alerts to assist in our customers' end-to-end journey.

Key Responsibilities / Duties:
  • Understand and adhere to Due Diligence policies and processes with directives from the AML Team and consideration on potential safer gambling concerns.
  • Responsible for maintaining departmental records including process documents, validated documents (as applicable), and results of account reviews with rationale for decisions made.
  • Verification of customer-provided documentations, i.e., ID and POA, SOW and SOF.
  • Initiating emails/phone calls to request for source of funds, source of wealth documentation, and further information when required.
  • Deal with daily allocated and ad hoc tasks with accuracy and in a timely manner.
  • Raise any potential system errors immediately in appropriate channels.
  • Raise internal tickets for investigation for all Due Diligence outcomes.
  • Meeting KPI's and SLA's.
Person Specification, Skills, Experience & Qualifications:
  • Awareness of regulatory and licensing requirements preferably in all territories but not required.
  • Well-organised individual, able to prioritise and multi-task.
  • Good decision-making skills with an objective mind and great attention to detail.
  • Flexible and reactive to change.
  • Understands the importance of delivering great customer service.
  • Proactive with suggesting improvements to procedures and SOPs.
Working Conditions:
  • Hours will cover a shift pattern of 24/7 365 days a year.
  • 8-hour shifts with 30 minutes of breaks.
  • There will be a requirement to work extra hours during busy sporting events if necessary.
How we hire:

Our interviews are a two-way process, and we want you to have the time and opportunity to get to know us, as much as we are getting to know you Our interviews are conversational, and we want to get the best from you, so come at us with questions and be curious.

In the event that we receive sufficient applications for the role, this vacancy may be subject to early closure. Therefore, if you are interested, please submit your application as early as possible.

Relocation:

If you are joining us here in Gibraltar from abroad, our Talent Acquisition Team will take care of everything you need from booking and arranging your flights, taking care of accommodation whilst you settle in here, and even helping to arrange a permanent place to live.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Analyst, Customer Service, and Finance

Industries

Gambling Facilities and Casinos and Entertainment Providers

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