Quality & Training Manager — Service Excellence Leader

3 days ago

City of Edinburgh Scotland United Kingdom, Scotland Scottish Government OGD Recruitment Full-time £42,000 - £54,000

SAAS Operations Directorate is seeking a Team Manager to lead a small team within the Quality and Performance Team, ensuring quality standards across operations and maintaining effective guidance and learning resources.

You will oversee quality, assurance and improvement activities, using data and collaboration to support service excellence for students and stakeholders across multiple channels.

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