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Advanced Analytics Analyst

3 weeks ago

Fareham, Hampshire, United Kingdom Zurich 56 Company Ltd Full time

Advanced Analytics Analyst - Claims

Working hours: This role is available on a part-time, job-share or full-time basis

Location: UK, Flexible

Closing date for applications: 28th February 2025

The opportunity

As an Analyst in the Advanced Analytics team within the Claims Department, you will play a key role in enhancing our claims processes, boosting operational efficiency, and improving customer satisfaction. Your responsibilities will include analysing claims data, developing predictive models, and delivering actionable insights that support informed decision-making and drive operational improvements.

To help you become the best you can be, we provide comprehensive training that includes 5 weeks in a classroom environment and 4 weeks buddy support. Once our formal training is complete, we'll provide a supportive learning environment so you can confidently continue with your career as a Claims Handler.

What will you be doing?

  • Analyse complex datasets to identify trends, patterns, and insights related to claims performance and customer behaviour
  • Wrangle and preprocess new data sources, including unstructured data and natural language inputs, ensuring data quality and readiness for analysis while effectively combining datasets from multiple sources
  • Develop and implement predictive models to forecast claims outcomes and optimise operational efficiency
  • Collaborate with cross-functional teams to understand the business challenges and to ensure data-driven decision-making
  • Prepare and present findings, recommendations, and dashboards to communicate findings and recommendations to stakeholders
  • Stay up to date with industry trends and advancements in data, technology and insurance practices

Who are we looking for?

  • Solid understanding of statistics
  • An inquisitive mindset with a passion for exploring data and uncovering insights
  • Excellent communication abilities, capable of presenting complex data in a clear and concise manner to diverse audiences
  • Ability to collaborate effectively within a team-oriented environment
  • Education or relevant experience in a quantitative discipline such as Mathematics, Physics, Engineering, or a related field
  • Proficiency in data analysis tools and programming languages, including Python, SQL, Power BI, Tableau, or similar technologies
  • Familiarity with machine learning techniques and their appropriate applications
  • Understanding of modern technologies and best practices, including databases, large language models, and other relevant tools
  • Knowledge of the insurance industry is advantageous, with preference given to candidates possessing claims-related experience

Our Culture:

At Zurich, our sense of community is strong and we're particularly passionate about diversity and inclusion, which we've won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs, or culture.

We're passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we've awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.

So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us. #LI-Remote

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