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Field Service Engineer

2 weeks ago

Horsham, West Sussex, United Kingdom CBSbutler Full time
Divisional Manager - Defence & Security @ CBSbutler
  • Horsham, West Sussex

A pioneer in advanced electro-optical and electro-mechanical solutions, catering to the defence and security industries is seeking a skilled Field Service Engineer to provide field support to their customers worldwide.

Key Accountabilities – Field Service Engineer

  • Offsite repairs to their products and systems
  • Installation of new products at customer sites
  • After sales support and servicing to customers
  • Generating post site visit reports with clear analysis of situation to include any recommendations and/or future actions in a clear and well-structured format
  • Strip-down / survey, repair, and test allocated customer repair returns
  • Testing and evaluating potential new equipment, sensors/cameras etc. with Sales and Engineering teams
  • Preparation of risk assessments and SSOW's for installation/commissioning activities
  • Identify and support continuous improvement initiatives within the Customer services functional area.

Skills and knowledge required – Field Service Engineer

  • Experience of complex systems maintenance with electrical and mechanical assembly tools within the military for naval, army or air force
  • Electronics knowledge.
  • Competent mechanical and electro-mechanical skills and understanding.
  • A strong understanding and proficiency with electrical, mechanical, PC architecture, and software skills including problem diagnosis, software loading and updates
  • Comfortable working in exposed or adverse conditions at land and sea including working at heights and with large heavy equipment
  • Must be willing to travel worldwide at sometimes short notice, working extended hours as necessary (company compensation policy applies)
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Engineering, Manufacturing, and Production

Industries

Defense and Space Manufacturing and Aviation and Aerospace Component Manufacturing

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