8B LDAN Lead

Job purpose

The Learning Disability and Neurodivergence (LDAN) Lead will be responsible for overseeing and leading the delivery of high-quality LDAN services across the BSW region. This key leadership role will ensure the smooth and effective operation of LDAN services, ensuring they are safe, efficient, and responsive to the needs of individuals. The LDAN Lead will provide strategic leadership to the 8A leads in each of the three regions, ensuring alignment with the overall vision and objectives of the organisation. The role will also focus on the urgent mitigation of service gaps, management of clinical staff and specialists, and improving care delivery across all service areas.

Key responsibilitiesLeadership & Strategy:

1. Service Leadership: Lead and provide strategic direction for LDAN services across BaNES, Swindon, and Wiltshire. Ensure the effective integration of services for individuals with learning disabilities, ADHD, Autism, and other neurodivergent conditions.

2. Regional Collaboration: Work in close partnership with the 8A leads in BaNES, Swindon, and Wiltshire to ensure consistency and excellence in service delivery across all regions.

3. Service Planning & Development: Lead the development, implementation, and ongoing evaluation of service models, ensuring they reflect best practices, address local needs, and align with national guidance and policy. This includes the strategic oversight of ADHD and Autism diagnostics, as well as community-based services.

4. Resource Management & Gap Mitigation: Quickly and efficiently identify and address any service gaps or challenges. This includes developing short-term and long-term solutions to ensure services are provided without interruption or compromise to quality.

5. Stakeholder Engagement: Foster relationships with commissioners, local authorities, partner organisations, and key stakeholders to ensure the effective commissioning and delivery of services. Advocate for individuals with learning disabilities and neurodivergent conditions to ensure their needs are met in a holistic, integrated manner.

6. Innovation & Improvement: Encourage a culture of continuous improvement, promoting innovative solutions to service delivery challenges. Support the team in exploring new ways to meet the complex needs of individuals with learning disabilities and neurodivergence.

Service Management & Delivery:

1. Clinical Service Oversight: Ensure the safe and effective delivery of services for individuals with a range of conditions, including learning disabilities, ADHD, Autism, and other neurodivergent needs. Oversee all aspects of service provision, including diagnostic services, community-based interventions, and outreach programs.

2. Multidisciplinary Team Management: Lead, supervise, and support a diverse team of clinicians, including psychiatrists, psychologists, Speech and Language Therapists (SALT), Occupational Therapists (OT), physiotherapists, Registered Mental Health Nurses (RMNs), healthcare assistants (HCAs), support workers, and administrative staff. Ensure all team members are appropriately trained and resourced to deliver high-quality care.

3. Operational Management: Ensure all services are delivered in line with local and national service standards. Monitor and review service performance metrics, identifying areas for improvement and implementing corrective actions when necessary.

4. Crisis Management & Risk Mitigation: Be proactive in identifying risks to service delivery and managing crises as they arise. Take urgent steps to mitigate risks to service users, staff, and the organisation. Implement strategies for managing urgent referrals and ensure that individuals receive timely and effective care.

Staff Development & Leadership:

1. Team Leadership & Support: Provide clear and inspirational leadership to the 8A leads and the wider LDAN teams across the BSW region. Encourage a collaborative, compassionate, and innovative culture within the teams.

2. Staff Recruitment & Retention: Oversee the recruitment and retention of a skilled, diverse, and motivated workforce. Actively promote staff well-being and foster an environment that supports work-life balance, career progression, and professional development.

3. Performance Management & Development: Implement regular performance reviews and ongoing development plans for clinical leads, specialists, and other team members. Identify training and development needs to ensure the workforce remains skilled, engaged, and equipped to provide the best possible care.

4. Training & Mentorship: Provide mentorship to senior clinical staff and support them in their professional growth. Lead by example and ensure that learning and development are embedded into the team's day-to-day practices.

Governance, Quality & Compliance:

1. Clinical Governance: Ensure all services comply with relevant health and social care regulations, national frameworks, and professional standards. Uphold the highest standards of clinical governance and patient safety.

2. Audit & Evaluation: Monitor the quality of services through regular audits and quality checks. Review service user feedback and outcomes, and use this information to drive improvements and inform decision-making.

3. Policy & Procedures: Ensure that all staff follow organisational policies and procedures. Regularly review these policies and ensure they remain relevant, up-to-date, and compliant with current legislation.

4. Safeguarding: Ensure that safeguarding policies and practices are adhered to at all times. Lead initiatives to raise awareness of safeguarding issues and ensure that all staff members understand their roles and responsibilities in protecting vulnerable individuals.

Financial & Resource Management:

1. Budget Management: Oversee the financial performance of the LDAN services across the BSW region. Ensure services are delivered within budget while maintaining high standards of care.

2. Cost Efficiency: Identify opportunities to improve cost efficiency and reduce waste without compromising the quality of care. Work closely with the finance team to ensure financial targets are met.

3. Resource Allocation: Ensure the appropriate allocation of resources, including staff, equipment, and facilities, to meet the demands of the service. Be proactive in identifying resource needs and addressing any gaps.

Our values

Our values are our moral compass and core to our DNA. They underpin the way we deliver our services and treat those who use our services.

To many organisations values are just words which don't translate into reality of the day to day but our values flow through everything that we do, they define who we are, what we stand for and set the expectations of our colleagues, communities, customers and partners. They have been defined by our colleagues and have been integral to our journey so far and will be integral to our future as well.

We have three values which help us stand out from the crowd, not just because there's only three, but because they are unique to who we are. We care, we think, and we do.

Confidentiality and Information Security

As our employee you will be required to uphold the confidentiality of all records held by the company, whether patients/service records or corporate information. This duty lasts indefinitely and will continue after you leave the company's employment.

All information which identifies living individuals in whatever form (paper/pictures, electronic data/images or voice) is covered by the 2018 Data Protection Act and should be managed in accordance with this legislation. This and all other information must be held in line with NHS national standards including the Records Management: NHS Code of Practice, NHS Constitution and HSCIC Code of Practice on Confidential Information and should only be accessed or disclosed lawfully. Monitoring of compliance will be undertaken by the Company. Failure to adhere to Information Governance policies and procedures may result in disciplinary action and, where applicable, criminal prosecution.

Information governance responsibilities

You are responsible for the following key aspects of Information Governance (not an exhaustive list):

1. Completion of annual information governance training
2. Reading applicable policies and procedures
3. Understanding key responsibilities outlined in the Information Governance acceptable usage policies and procedures including NHS mandated encryption requirements
4. Ensuring the security and confidentiality of all records and personal information assets
5. Maintaining timely and accurate record keeping and where appropriate, in accordance with professional guidelines
6. Only using email accounts authorised by us. These should be used in accordance with the Sending and Transferring Information Securely Procedures and Acceptable Use Policies.
7. Reporting information governance incidents and near misses on CIRIS or to the appropriate person e.g. line manager, Head of Information Governance, Information Security Lead
8. Adherence to the clear desk/screen policy
9. Only using approved equipment for conducting business

Governance

Clinical governance is a framework through which organisations delivering health and care services are accountable to continuously improving the quality of their services and safeguarding high standards of care by creating an environment in which clinical and other forms of care flourishes. Employees must be aware that clinical governance places a duty on all staff to ensure that the level of care services they deliver to patients is safe and high quality, and that they follow/comply with our policies and procedures.

Registered Health Professional

All staff who are a member of a professional body must comply with standards of professional practice/conduct. It is the post holder's responsibility to ensure they are both familiar with and adhere to these requirements.

Risk Management/Health & Safety

The post holder has a responsibility to themselves and others in relation to managing risk, health and safety and will be required to work within the policies and procedures laid down by the company. Staff are required to observe the Hygiene Code and demonstrate good infection control and hand hygiene.

Employees must be aware of the responsibilities placed on them by the Health & Safety at Work Act (1974) to ensure that the agreed safety procedures are carried out to maintain a safe environment for other employees, patients and visitors. It is essential to observe strict fire and security precautions at all times.

All staff must report accidents, incidents and near misses so that the company can learn from them and improve safety.

Safeguarding Children and Vulnerable Adults Responsibility

We are committed to safeguarding and promoting the welfare of children and adults at risk of harm and expects all employees to share this commitment.

Medicines Management Responsibility

Nursing or registered healthcare professionals

Undertake all aspects of medicines management related activities in accordance within the company's medicines policies to ensure the safe, legal and appropriate use of medicines.

Skilled non-registered staff

Undertake all aspects of medicines management related activities in accordance with the company's medicines policy where appropriate training has been given and competencies have been achieved.

Policies and Procedures

All colleagues must comply with the Company Policies and Procedures which can be found on the company intranet.

General

We are committed to serving our community. We aim to make our services exemplary in both clinical and operational aspects. We will show leadership in identifying healthcare needs to which we can respond and in determining the most cost-effective way of doing so.

We recruit competent staff that we support in maintaining and extending their skills in accordance with the needs of the people we serve. We will recognise the commitment from our staff to meeting the needs of our patients.

The company recognises a "non-smoking" policy. Employees are not able to smoke anywhere within the premises or when outside on official business.

Equal Opportunities

It is the company's intention to be an employer of choice and ensure that no job applicants or employees are unfairly disadvantaged on the grounds of gender, disability, race, ethnic origin, colour, age, sexual orientation, religion or belief, trade union membership or any other factors that are not relevant to their capability or potential. To this end, the company has an Equality and Diversity policy and it is the responsibility of each employee to contribute to its success.

Flexibility Statement

This job description is not exhaustive and may change as the post develops or changes to align with service needs. Any such changes will be discussed directly between the post holder and their line manager.

Personal SpecificationEssential:

1. Experience: Significant experience in managing learning disability and neurodivergence services, Proven track record of leading multi-disciplinary teams.
2. Leadership: Strong leadership and management skills with the ability to motivate, inspire, and lead teams across multiple locations.
3. Clinical Expertise: In-depth knowledge of learning disabilities, ADHD, Autism, and related neurodivergent conditions, including diagnostic and community service provision.
4. Service Development: Experience in strategic planning, service development, and the implementation of large-scale service models.
5. Governance & Compliance: Thorough understanding of clinical governance, risk management, safeguarding, and regulatory requirements.
6. Communication: Excellent interpersonal, communication, and influencing skills. Ability to build relationships with a wide range of stakeholders, including service users, families, commissioners, and healthcare professionals.
7. Education: Relevant professional qualification and a minimum of five years of post-qualification experience in a relevant clinical or management role.

Desirable:

1. Management Qualification: Post-graduate management qualification or leadership training.
2. Research & Evaluation: Experience in clinical research, audit, and service evaluation to inform service improvements.

Other requirements: This role may involve travel across our localities and services meaning a driving license and access to a car will be a requirement for this role.

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