Technical Customer Success Manager CSM

Job Title: ServiceNow CSM Developer (Contract)Location: Remote / Onsite (as required)Duration: 6-12 months initiallyOur client is a leading telecommunications company and they are hiring a ServiceNow CSM Developer to help them migrate from their existing legacy system to ServiceNow Customer Service Management (CSM). The successful candidate will work closely...

Shoplift is a venture-backed SaaS startup in New York City that empowers hundreds of e-commerce merchants to maximize their revenue with our no-code, intelligent UX optimization platform.Your Role: As a pivotal member of our team, you'll be among the first twenty employees in a rapidly scaling startup. Reporting to the Head of Merchant Experience, you'll...

Get AI-powered advice on this job and more exclusive features.About The CompanyRelay Commerce is an e-commerce enablement platform offering scaling solutions across personalized messaging, social commerce, and customer retention, helping merchants navigate the rapidly evolving digital landscape with a comprehensive suite of tools. The Relay suite of...

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers' whole online journey.We are a global leader in the experience analytics space, having secured $1.4 billion in...

At Zscaler, our Customer Success Organization is a global, customer-focused team dedicated to delivering high-impact experiences and identifying innovative solutions. We leverage valuable data and research to provide expert, hands-on support starting from the implementation phase and beyond, ensuring customers achieve their goals and leverage our technology...

Optimove's Customer Success Manager (CSM) fills a dynamic and essential client-facing role, interacting collaboratively with multiple client stakeholders including CMO's, CRM Leads, project managers, and software developers to deliver outstanding results. Dedicated to unlocking value for our clients and enabling them to achieve success and satisfaction, our...

The role of CSM:As a Customer Success Manager at OneStock, you ensure our customers' satisfaction and success in using our software. We expect you to:Support: OneStock customers in the use and adoption of the software.Build loyalty: by providing our customers with support and a high level of satisfaction.Upsell/Cross-sell: identify new customer needs and...

Description The Director of Customer Success works with Varonis customers to drive value and ensure the delivery of business outcomes, secure renewals, customer satisfaction, and growth. This is a high-profile customer-facing role requiring outstanding relationship management skills and technical acumen.In this role, you will lead a team of first-line...

We are currently recruiting for a candidate who is passionate about customer service and has business level Fluency in English and native level German. (Additional languages will also be welcomed).The Global Customer Success team is integral in creating long-term value for our customers and ensuring their success with our technology. This team is highly...

DESCRIPTIONAre you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you'll fit right in here at Amazon Robotics (AR). We are a smart team of doers that work passionately to apply advances in robotics hardware and software to solve...

Customer Success Manager (Maritime Trading & Shipping)Windward is the leading Maritime AI company, providing a powerful decision-support platform that accelerates global trade. Our technology enables maritime stakeholders to make real-time, predictive, intelligence-driven decisions with actionable visibility into the maritime domain. We support organizations...

We're looking for aCustomer Success ManagerThis role is Remote, United KingdomThe Customer Success Manager (CSM) is responsible for supporting the client's adoption and continued satisfaction with the Cornerstone OnDemand Talent Management solutions. The CSM is introduced to the client during the implementation process and becomes the primary "face" to the...

TitleManager of Customer Success (Senior Manager or Director)Reporting LineHead of Customer Success (CCO in its absence)Incentive SchemeCS Incentive Scheme on designated MarketsDesignated MarketsMostly Northern Europe and APAC - only a few customers there (Designated Markets may evolve in the future, based on business needs)What we needWe're looking for a...

Hive is one of the fastest growing startups in the Project Management arena, helping teams at leading companies like Marriott, United Airlines and Google move faster with our AI-powered Project Management platform.About the RoleThe Customer Success team at Hive owns and leads the customer relationships post-sale, and is responsible for onboarding, adoption,...

Optimove is a global marketing tech company, recognized as a Leader by Forrester and a Challenger by Gartner. We work with some of the world's most exciting brands, such as Sephora, Staples, and Entain, who love our thought-provoking combination of art and science. With a strong product, a proven business, and the DNA of a vibrant, fast-growing startup,...

As a Customer Success Manager (CSM), you will work with the growing number of PROS customers to manage the customer relationship throughout the entire customer lifecycle. You will be responsible for the adoption and continued satisfaction with the PROS solutions. The CSM is introduced to the client during the Sales process and assumes full account ownership...

We're always looking for new talent so if you want a chance to be considered for roles outside of those advertised, send us your CV and what role you're looking for at careers@yoobic.comTitleManager of Customer Success (Senior Manager or Director)Reporting LineHead of Customer Success (CCO in its absence)Incentive SchemeCS Incentive Scheme on designated...

Customer Success Manager, Amazon Robotics Customer Experience TeamDESCRIPTIONAre you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you'll fit right in here at Amazon Robotics (AR). We are a smart team of doers that work...

Job DescriptionPosition SummaryThe Manager of Customer Success oversees a multifaceted team of Customer Success Managers (CSMs) responsible for ensuring strong customer delivery outcomes resulting from successfully managed projects and initiatives within Assents Customer Experience department. This role requires a strategic leader who can seamlessly merge...

Userled is looking for a Head of Customer Success to scale our Customer Success function as we grow to 1,000+ customers. We're growing fast - after raising a £4M seed round, we've 10x'd our ARR this year. Over the past 12 months, we've onboarded some of the biggest names in B2B SaaS (e.g., Canva, Pigment). Now, we need someone with a founder's mindset to...