Resident Complaints Specialist

2 weeks ago

Glasgow Scotland United Kingdom, Scotland Fortus Recruitment Group Limited Full-time £30,000 - £36,000

Fortus Recruitment Group Limited in Kingston is seeking an experienced Complaints Handler for a fixed-term contract of up to 12 months, starting immediately. You will manage resident and customer complaints from initial contact to resolution, ensuring timely and professional handling in line with procedures.

You'll investigate, liaise with internal teams, maintain records, and provide regular updates to customers while supporting the wider customer service team with admin tasks.

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