Claims Handler
5 days ago
An experienced Claims Handler is required to join an established, reputable Loss Adjusters due to growth and expansion.
Key Responsibilities
- Provide a first class customer service to customers, clients and colleagues, ensuring that all claims are pro-actively managed to conclusion ensuring client specific service level criteria is met.
- Act as a point of contact for client/customer queries and own issues through to their satisfactory conclusion.
About You
- Experienced in handling Insurance property claims from cradle to grave.
- Ability to understand various Insurer Policy wordings to establish validity.
- Excellent verbal and written communication skills.
- Good time management/organisation skills with diary management experience.
- Able to work in a pressured environment handling volume calls while remaining calm and providing a quality claims journey experience.
- IT literate with the ability to utilise multiple systems.
- Able to travel to the local office for training/induction or as required for team meetings.
- Industry qualifications i.e. Cert CII or Cert CILA or willing to work towards (desirable).
Hours are Monday to Friday - 35 hours per week. The role can be remote with the requirement to attend the local office for training/induction/team meetings.
Salary & Benefits
- Annual basic salary up to £30,000 per annum.
- Contributory pension.
- Performance related bonus.
- Flexi benefits.
- Voluntary benefits schemes.
- Birthday holiday.
- Share purchase scheme.
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