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Field Service Engineer

1 week ago

Bristol, Bristol, United Kingdom Just Recruitment Group Full time

Just Recruitment is working with a growing business, at the forefront of their sector, looking to add a Field Service Engineer to their team — covering the South West — including Somerset, Wiltshire, Berkshire, Hampshire and surrounding.

The key purpose of this role is to be responsible for the installation, commissioning, service, repair, breakdown and maintenance of the company's range of capital equipment in a variety of environments, located in the South West.

Duties include:

  • Installation, commissioning, maintenance, and fault finding of a wide range of different manufactured and third‐party equipment
  • Provide user training to end clients when required
  • Provide feedback to customers on any issues raised during a commissioning, maintenance, or fault‐finding visit

To be considered for this exciting role you must be able to demonstrate a background working in a field service or technical support role, gained within a capital equipment environment. You should be qualified to a minimum of level 3 or above in electrical installation/engineering/maintenance or another relevant technical discipline with 3 years of experience. Alternatively, a gold card electrician would be considered along with 2391 testing and inspection.

You must have impeccable customer service skills and a confident and professional manner in customer-facing environments.

Key requirements include:

  • Previous experience performing in a technical field service team
  • Clear and concise written and spoken communication skills
  • Ability to present information in a structured and balanced way
  • Good working knowledge of Word and Excel
  • Ability to work as part of a team
  • Positive 'can‐do' attitude
  • Problem solver ‐ ability to engineer solutions on the job
  • Ability to work and manage in a high‐pressure environment
  • Work autonomously taking initiative to resolve customer issues
  • Willing to travel and work unsocial hours when needed
  • Some overnight stays required

Benefits include:

  • This is an excellent opportunity to join a world-class organisation. You will be joining a national team of Field Service personnel who take great pride in their work and who aim to build upon long-term relationships with customers.
  • You will be continually challenged as you are exposed to new technologies. You will receive constant support and guidance from senior management and your technical knowledge will be furthered through training courses.
  • For those with the desire, there are opportunities to progress your career within the department and into the wider company.

In return, you will benefit from dedicated product training, recognised by the industry, which will run on an ongoing basis as new products are introduced. A generous remuneration package is also guaranteed, including a competitive salary, company healthcare package, contributory pension scheme, phone, and laptop, along with the opportunity to progress your career within a market-leading organisation.

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunities employer and welcome applications from all suitable candidates.

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