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Inbound Sales Administrator

3 weeks ago

Guildford, Surrey, United Kingdom HR Dept (Recruitment Agency) Full time

Inbound Sales Administrator

£27,000 - £28,000/annum Bonus Scheme

Inbound Sales Administrator

£26,000 - £28,000 base salary with a bonus scheme of up to £1200 per annum.

For the first 6-8 weeks, the role will be based on Hawley Road, so you need to be able to get there and to Aldershot.

Would you like the opportunity to work for a successful growing company, which has 14 different brands under the group?

Key Duties and Responsibilities:

  1. Receive and load customer order requirements by all methods of communication (phone, email, website), onto operating platforms.
  2. Answer and respond to inbound telephone enquiries.
  3. Order taking.
  4. Delivery issues / product queries / product returns.
  5. Reporting of equipment faults.
  6. Involvement in New Product Launches, Special Offer Initiatives, and Customer Related Feedback, compiling this information for use in Driving Sales and our Group Profile with these clients.
  7. Training to encourage additional sales to clients when processing orders.
  8. In time, becoming a pivotal part of an expanding team of Group Sales Administrators, which can lead to promotional prospects in this rapidly growing Group.
Skills Required:
  1. Good interpersonal skills and team ethic.
  2. A knowledge of Excel.
  3. To be able to demonstrate a general awareness of using some form of house software is desirable.
  4. Some history of either telephone sales or customer-facing roles.
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