Field Service Engineer

4 days ago

Cardiff, Cardiff, United Kingdom TN United Kingdom Full time

Social network you want to login/join with:

Are you a skilled engineer with a passion for problem-solving and customer service? Do you have experience in wastewater treatment, pump stations, or mechanical/electrical systems? If so, we want to hear from you.

We are looking for a Field Service Engineer to join our Water & Energy team. In this role, you will be responsible for servicing, repairing, and commissioning market-leading wastewater treatment plants, pump stations, oil interceptors, and rainwater harvesting systems. This is a customer-facing role, requiring excellent communication skills and technical ability to ensure a high standard of service delivery.

What We Offer
  • Bonus: £100 a month full attendance bonus; Up to additional £100 per month on additional sales leads bonus.
  • Pension Scheme: 5% company match.
  • Tools Provided: Company van and tablet.
  • Working Hours: 8:00 AM-5:30 PM, Monday to Friday (42 hours/week).
  • Overtime Rates: Time and a third (Mon-Fri outside regular hours); Time and a half on optional Saturdays.
Key Responsibilities:
  • Conduct servicing, repairs, commissioning, and inspections at customer sites.
  • Diagnose faults and complete repairs efficiently, aiming for First Time First Fix (FTFF).
  • Perform confined space entry for internal inspections and repairs.
  • Work independently and maintain clear communication with customers and the scheduling team.
  • Complete detailed service reports and submit them on time.
  • Conduct risk assessments and report any safety concerns.
  • Maintain company vehicles and tools in line with company policies.
  • Provide customers with advice on service plans and system upgrades.
  • Use PDA software for reporting and scheduling tasks.
  • Ensure excellent customer service and represent the company professionally.
What We're Looking For:
  • At least 1 year of electrical or mechanical engineering experience.
  • Electrical competency.
  • Physically fit for the role (medical assessment may be required).
  • Full, clean UK driving licence.
  • IT literate (experience using MS Office and PDA reporting systems).
  • Strong fault-finding and problem-solving skills.
  • 2+ years' experience in the wastewater or water industry.
  • Experience with sewage treatment and pump stations.
  • Knowledge of Kingspan and other wastewater products.
Why Join Us?
  • Competitive salary and benefits package.
  • Training and development opportunities.
  • A dynamic and supportive work environment.
  • The chance to work with market-leading products in a growing industry.
About Kingspan Light, Air + Water

Kingspan Light, Air + Water is a global division of Kingspan Group, operating in 20 countries. We design, manufacture, and service innovative solutions for daylighting, smoke ventilation, water management, and safe storage. Our mission is to create sustainable, high-performing buildings that prioritize comfort, safety, and environmental responsibility.

Kingspan is an equal opportunity employer, welcoming candidates from all backgrounds and experiences.

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