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Service Advisor
3 weeks ago
Experienced Automotive Service Advisor required to work Monday - Friday, 8am - 6pm, and Saturdays, 8am - 2pm on a 1 in 3 rotation. Salary per hour is 25,000 - 27,000 depending on experience, plus achievable bonus plan. Fantastic additional perks available - such as pension, life assurance, employee car purchase scheme.
Daily duties:- Arrange vehicle services via telephone and face to face communication
- Understand customer's requirements, addressing any specific concerns
- Manage and follow up all work in progress on customer vehicles; liaise regularly with the customer and Workshop Controller (and Technicians as required) to meet pre-arranged time frames
- Contact customers to advise of further services or costs that arise during the service
- Arrange alternative transport for the customer
- Salary per annum is 25,000 - 28,000
- Achievable bonus plan
- Pension
- Life assurance
- Employee car purchase
- Repair discount scheme
The ideal applicant will have their own transport given the site location.
The ideal applicant will have a passion for customer service, excellent face to face and telephone communication skills. Computer literacy is essential, as is the ability to learn new systems quickly.
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