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Infrastructure Engineer

3 weeks ago

Manchester England United Kingdom ANS Full time

What is the point of this role?

The successful candidate will fill a key role supporting ANS infrastructure. They will be responsible for ensuring service availability of critical components that make up ANS Platforms. They will work with the wider infrastructure team to keep the environment up to date via patching schedules and firmware upgrades and liaise with vendors across the stack to ensure interoperability and support.

The successful candidate would be expected to act as an escalation point within the cloud infrastructure team providing expertise in VMWare vSphere, VMWare NSX, Veeam, Nimble/3par/StoreOnce storage arrays and UCS Cloud computing architecture. They will work closely with the Senior Infrastructure Engineers and Architects to implement our product roadmap and continual improvement program.

What will I be doing?

  1. Provide 3rd line support to the eCloud platform working as an escalation point for the support team.
  2. Perform platform auditing and review tasks.
  3. Monitor systems and identify performance issues proactively.
  4. Work with other technical teams to provide industry-leading support to our customers.
  5. Define processes and create detailed documentation.
  6. Assist with capacity management and platform growth.
  7. Maintain good interdepartmental relationships with other technical and commercial teams through regular interaction and collaboration.
  8. Ensure our infrastructure is up to date by performing patching and firmware upgrades.
  9. Work with vendors to raise escalations and troubleshoot issues.
  10. Produce and maintain high-quality technical documentation.
  11. Limited volumes of out-of-hours work assisting with projects on core systems outside of core business hours.
  12. Assist senior engineers with project implementation.
  13. Deliver working within ANS change control, CAB and incident management.

What will I bring to the role?

  1. Previous experience as an infrastructure engineer working in an enterprise or multi-tenant environment.
  2. Experience with VMware 6.7 and 7.0.
  3. Experience with SAN Storage Technologies (3par, Nimble, Netapp, Dell Compellent) beneficial.
  4. Understanding of fundamental computer architecture, networking, virtualization, storage and operating system concepts.
  5. Strong troubleshooting and diagnostic skills.
  6. Operational experience with NSX 3.0+ desirable.
  7. Ability to produce good quality documentation.
  8. Scripting abilities in Powershell and PowerCLI.
  9. Can-do attitude.
  10. Willingness to be on call.

Why work for ANS?

At ANS, we've created a place where everyone can be themselves, and we empower our people to get the job done. Openness, ambition, honesty, and passion drive us every day. We are bold, courageous, and innovative - and we do it like no other. We invest in our people. In training, development, health and more - we give you the benefits and flexibility to maintain a happy work-life balance.

We're proud of the inclusive, fun, dynamic environment we've created. It's a safe space that works for all. You don't have to be a techie to work in tech. Bring your authentic self and find your dream role here.

What's in it for you?

With fantastic benefits, an inclusive culture, and a cool office space, we're your kind of workplace.

Company benefits

  1. As standard: 25 days' holiday, plus you can buy up to 5 more days.
  2. A little extra: we'll give you your birthday off, and an extra celebration day for whatever you want Tying the knot? You get 5 days' additional holiday in the year you get married. Oh, and 5 volunteer days
  3. Private health insurance.
  4. Pension contribution match and 4 x life assurance.
  5. Flexible working and work from anywhere for up to 30 days per year (some exceptions).
  6. Maternity: 16 weeks' full pay, Paternity: 3 weeks' full pay, Adoption: 16 weeks' full pay.
  7. Company social events - get ready for a jam-packed calendar.
  8. Electric car scheme.
  9. 12 days of personal growth development time.

ANS are an equal opportunities employer. We encourage diversity and anyone applying for a role at our organisation can be assured that their application will be treated fairly, regardless of age, disability, gender reassignment, gender expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex or sexual orientation.

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