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Store Manager
1 week ago
At Swarovski, where innovation meets inspiration, our Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience.
We are searching for a committed Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm, and make dreams come true.
Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewellery.
Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you.
About the job
You are an advocate of our brand. In this role and together with the team, you will:
- Strive for excellence and go the extra mile in every customer interaction to deliver an exceptional customer experience.
- Build a loyal portfolio of existing and new customers.
- Recruit, lead, and grow a team with a growth mindset, passion, and enthusiasm.
- Exceed personal and team service and sales targets.
- Be the driving force behind new and ongoing service and sales opportunities - directly impacting our growth and success.
You are an experienced Store Manager and you have:
- Worked in a multicultural retail environment with a minimum of 3 years' experience.
- Experience/keen interest in luxury fashion/cosmetics/lifestyle brands.
- Excellent and proven leadership and coaching skills.
- Digital proficiency.
- A winning personality to easily establish trustful relationships with customers, teams, and stakeholders.
- English skills.
You can expect a range of benefits, including:
- Competitive salary
- Monthly bonus scheme
- Industry leading, generous staff discount starting on your first day
- Enhanced holiday entitlement of 6.6 weeks, pro rata for part time employees
- Exclusive access to our Employee Assistance Programme provider, The Retail Trust; offering resources to support wellbeing including 24/7 access to a Virtual GP service.
- Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts
