Assistant Customer Service Manager

6 days ago

London, Greater London, United Kingdom Insight Select Full time

In the heart of the UK's bustling retail sector, a leading supermarket chain is seeking dedicated individuals to join their customer support team. This opportunity, brought to you by The Opportunity Hub UK, offers a chance to immerse yourself in a dynamic, customer-focused environment.

This prominent retailer operates round-the-clock, providing essential services to communities across the nation. Their commitment to excellence and customer satisfaction has established them as a cornerstone of British retail. With a diverse range of products and services, they cater to the ever-changing needs of their customers, both in-store and online.

As a Customer Support specialist, you'll be at the forefront of customer interactions, ensuring that every shopper's experience is nothing short of exceptional. This role demands versatility, enthusiasm, and a genuine passion for customer service.

Here's what you'll be doing:
  1. Assisting customers at checkouts, preparing food items, fulfilling online orders, and restocking shelves
  2. Adapting to flexible shift patterns, including evenings and weekends
  3. Collaborating with team members to maximise sales and enhance the online shopping experience
  4. Consistently delivering excellent service and maintaining a welcoming store environment
Here are the skills you'll need:
  1. Natural friendliness and a proactive attitude
  2. Eagerness to learn and adapt across different departments
  3. Strong commitment to customer satisfaction
  4. Ability to work effectively in a team environment
  5. Flexibility to work various shifts, including evenings and weekends
Work Permissions:

You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.

Here are the benefits of this job:
  1. 10% discount on company products
  2. Discounts on various services and activities, from airport parking to theme parks

Embarking on a career in Customer Support within the retail sector offers numerous advantages. You'll develop invaluable interpersonal skills, gain insight into retail operations, and have the opportunity to progress within a thriving industry. The fast-paced nature of retail ensures that no two days are alike, providing constant learning opportunities and the chance to make a real difference in customers' lives.

By joining this Customer Support team, you're not just starting a job; you're stepping into a role that combines the excitement of retail with the satisfaction of helping others. Whether you're assisting a customer in finding the perfect product or ensuring a smooth online shopping experience, your contribution will be integral to the company's success and customer satisfaction.

If you're ready to elevate your career in Customer Support and be part of a team that values excellence, apply today. Your journey towards a rewarding career in Customer Support starts here.

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