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Relief Duty Manager

3 weeks ago

Bristol, Bristol, United Kingdom TN United Kingdom Full time

ATG Entertainment is proud to stand at the forefront of the live entertainment industry.

Are you great with customers, but looking for something a little bit different? We're looking for customer-focused staff who'd like to work in our exciting, fast-paced and interesting company.

Every night we welcome thousands of people through our doors to enjoy the best in live entertainment. Whether it's a night out with friends for a special birthday or a family's first pantomime, every visit is important. We work hard to make sure each customer leaves with those unique memories you can only get from a live show...and that they want to return again and again

As the Relief Duty Manager, you'll report to the Customer Experience Manager and be responsible for leading the onsite customer experience team to deliver a strong and profitable Front of House operation, ensuring the cost-effective and customer-focused range of services are consistently provided to the highest standards.

Full of variety, this role is both fun and challenging. You'll take responsibility for a range of tasks as part of a friendly, passionate, and ambitious team, working in one of our unique venues with an ever-changing programme of events.

If you have the skills to achieve our goals and an affinity for our values, we'd like to hear from you Experience from within the entertainment sector is not essential and we actively encourage applications from people from the widest range of backgrounds, including those currently under-represented in this industry. You do need to be aged 18+ for this position.

We offer the following benefits for this role:

  • WeCare Support Services
  • Theatre Tickets (Subject to Availability)
  • ATG+ Card
  • Staff Discounts
  • Pension
  • Access to ToothFairy - Dental access and guidance from home

We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged, and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.

If you'd like to discuss accessibility prior to applying, please review our job description where you can find our contact details to request a confidential discussion.

We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk

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