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Sales Administrator: SOS Systems

3 weeks ago

Crawley, West Sussex, United Kingdom Manor Royal Business District Full time

Job Title: Sales Administrator

Hours: 35 hours per week

Location: Head Office, Crawley

Reporting to: Finance Director

About us

SOS Systems is a leading provider of print and document management in the UK. After 25 years with the business, the current Sales Administrator is retiring, and we are looking for someone to join the team as we head into the next chapter.

Role responsibilities

  • Sales order processing: circulate the order processing document to Logistics and Solutions, check buy-in costs, challenge discrepancies, and raise sales orders.
  • Purchase order processing: check existing stock levels and raise purchase orders (as appropriate) following the sales order, manage stock returns to supplier (where applicable).
  • Invoicing: perform sales order invoicing, set up SOS rentals for billing lease and service, raise settlements and upgrade credits.
  • Reporting: maintain the sales order processing document and CRM. Support finance with commissions calculations, monthly accruals and settlements.
  • Third party financing: liaise with the leasing companies and provide necessary paperwork in a timely manner.
  • Service agreements: set up in the system, perform service billing/invoicing/periodic charges, cancel service agreements where applicable and return equipment to stock.
  • General housekeeping: answering the phone, addressing customer queries, respond to emails and manage general office administration tasks as applicable.

Experience

  • Proven experience in a Sales Administration role.
  • Excellent IT skills, proficient in Excel and Word.
  • Resilient, professional, highly organised and structured, with a can-do attitude.
  • Communication is key; with confidence to challenge colleagues on errors/discrepancies.
  • Experience of the industry is preferable but not essential.
  • Experience of using Vantage Online is preferable but not essential.

Benefits

  • Pension with Royal London.
  • 25 days per annum annual leave (excluding bank holidays).
  • Volunteer leave.
  • Private healthcare post probation.
  • Group life assurance post probation.
  • Group income protection post probation.
  • Quarterly staff socials.

SOS is a proud equal opportunity employer, and we value diversity and an inclusive workplace.

We are committed to recruiting a diverse range of people with a diverse range of talents to help us deliver on our mission to better our community.

For more information about SOS Systems, you can visit our website www.sossystems.co.uk.

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