Cancer Wellbeing and Information Centres Manager

2 weeks ago

Ipswich, Suffolk, United Kingdom Candino CA Full time
Job Summary

Are you passionate about making a difference to the lives of people affected by cancer?

We are looking for a dynamic and visionary leader to join our cancer wellbeing and information centres team to provide consistent and strong leadership.

This role is a job share with the current person in post and requires excellent organisational and communication skills, flexibility and enthusiasm. This is a unique opportunity to have a positive impact on the development of our wellbeing services by overseeing the operational, financial and practical aspects of the service while supporting continuous improvements in patient care.

Cancer can affect a person's life in so many ways, physically, emotionally and financially. Everyone has individual needs and priorities, our specially trained team of volunteers and staff are able to help make the experience of cancer more manageable, helping anyone affected by cancer to navigate their journey with help and support, improving their quality of life along the way.

We are looking for an inspirational Manager who with their job share can work collaboratively across the system and lead the team in the delivery of our cancer wellbeing centre services at both our Ipswich and Colchester Hospital sites.

We strongly recommend a visit to the centres to meet the team and appreciate the breadth and diversity of the services on offer.

This post is for 15hrs per week. There may be flexibility around the hours and working pattern.

Main duties of the job

The person we are looking for will have experience of working with people affected by cancer, and be able to support them empathetically and holistically, whilst leading a team of staff and volunteers in doing the same. With experience of working with service users and service partners to develop personalised wellbeing offers that meet people's needs.

Purpose Of The Role:
  1. Provision of specialist, effective and well evidenced information and support services across both centres and wider programme of cancer wellbeing offers.
  2. Direct line-management responsibility for the cancer wellbeing centre & information centre staff across both sites, and the recruitment and induction of new post holders when the need arises.
  3. Responsible for the recruitment, induction and ongoing support of all volunteers supporting the cancer wellbeing and information centres.
  4. Lead the development and continued growth of effective Cancer Wellbeing & Information Centre services in line with national and local recommendations, service user feedback and needs, including business planning, business case writing, due diligence processes, contractual and partnership agreement processes.
  5. Ensure equity of access to cancer wellbeing & information support across ESNEFT and for the support and information services development on both sites.
  6. Overall governance and safe delivery of services delivered by the cancer wellbeing & information centres and wider programme of cancer wellbeing offers.
About Us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A

Date posted: 27 March 2025
Pay scheme: Agenda for change
Band: Band 7
Salary: £46,148 to £52,809 a year per annum pro rata
Contract: Permanent
Working pattern: Part-time, Job share
Reference number: 432-HR2453-24
Job locations: Colchester and Ipswich Hospital, Colchester and Ipswich, CO4 5JL

Job Description
Job responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification
Experience
Essential
  1. Working in a patient facing role, dealing with service users displaying a wide range of emotions.
  2. Uses evidenced based practice to support care delivery.
  3. Working directly with patients, carers and stakeholders to improve clinical and service quality.
  4. Administrative role experience.
  5. Working as a patient advocate.
  6. Managing staff.
  7. Facilitating complex service change, improving processes, and evaluating outcomes.
  8. Budget management.
Desirable
  1. Previous team or service leadership experience.
  2. Managing and supporting volunteers.
  3. Working directly with clinical and multidisciplinary teams.
  4. Working directly with people affected by cancer.
  5. Supporting people with their non-medical, holistic needs.
  6. Service and financial governance.
Qualifications
Essential
  1. Relevant degree or working towards.
  2. Evidence of relevant continued professional development.
Desirable
  1. Cancer specific training and development.
  2. Leadership qualification.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name: East Suffolk and North Essex NHS Foundation Trust
Address: Colchester and Ipswich Hospital, Colchester and Ipswich, CO4 5JL
Employer's website: https://www.esneft.nhs.uk/
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