Solutions Engineer

2 weeks ago

London, Greater London, United Kingdom NexGen Cloud Full time

NexGen Cloud is a rapidly growing IaaS company focused on providing innovative cloud solutions and infrastructure services. Our GPU cloud infrastructure solutions accelerate development in industries such as Artificial Intelligence & Machine Learning, VFX & Rendering, Data Science & IoT, and Computer Aided Engineering & MDO.

We are dedicated to helping our clients navigate the complexities of the digital world and achieve success through cutting-edge, scalable, secure and affordable solutions.

At the company's heart stands a group of very talented, experienced, and motivated individuals who want to make a positive change and a lasting impact on the tech world.

Position Summary:

As a Solutions Engineer specializing in Generative AI, you will work within the Customer Experience team while closely aligning with Sales to engage customers, qualify opportunities, and drive successful sales conversions. Your role involves understanding client needs, demonstrating NexGen's AI and GPU solutions, and providing technical guidance throughout the sales process. The primary focus of the role is solution design, customer engagement, and technical enablement in the AI/ML space, with occasional hands-on technical support as needed.

Key Responsibilities:

  1. Customer Engagement - Collaborate with Sales to identify technical requirements related to Gen AI, LLMs, and HPC.
  2. Act as a trusted advisor by aligning solutions with strategic business goals and addressing customer pain points.
  3. Solution Presentations & PoCs - Develop and deliver compelling demos, presentations, and Proof-of-Concepts (PoCs) tailored to customer needs.
  4. Technical Expertise - Maintain knowledge of Gen AI frameworks (e.g., PyTorch, TensorFlow), and HPC orchestration tools (e.g., Kubernetes) and GPU virtualization to provide informed guidance.
  5. Support & Communication - Collaborate with the Customer Experience team to respond to technical inquiries, ensure smooth PoC handovers and expedite the resolution of VIP customer issues.
  6. Proposal & Competitive Analysis - Contribute to RFP responses and technical documentation with a focus on NexGen's differentiators in Gen AI and HPC, while monitoring market trends to outpace competition.
  7. Internal Collaboration - Collaborate with Engineering, Product, and Marketing to refine solutions and messaging based on evolving customer and market needs.
  8. Training & Events - Conduct internal training sessions on (Gen) AI and HPC, and represent NexGen at industry events.
Key Requirements:
  1. Generative AI & LLMs (Model fine-tuning, inference optimization)
  2. GPU Virtualization & HPC (GPU Passthrough, HPC networking with RDMA/SR-IOV, cluster orchestration with Kubernetes/SLURM)
  3. NVIDIA Software Stack (CUDA, NCCL, NGC)
  4. Optional Cloud & Hybrid Environments (OpenStack as a plus, not a core requirement)
  5. Experience in pre-sales, solutions engineering or technical sales with a strong AI/ML focus.
  6. Expertise in (Gen) AI, LLM architectures, and GPU-accelerated computing.
  7. Excellent communication, problem-solving, and customer-facing skills.
  8. Ability to work in a fast-paced, dynamic environment.
What We Offer:
  1. Competitive salary
  2. Opportunity to work with a diverse team of talented professionals who are passionate about technology and innovation.
  3. A collaborative and supportive work environment that encourages professional growth and development.
  4. Exposure to cutting-edge technologies and the opportunity to make a significant impact on the future of cloud computing.

We encourage applications from candidates of all backgrounds and experiences. Our commitment to diversity and inclusion drives our success as a company and reflects our dedication to fostering a diverse and innovative workforce.

Join our team and become a part of the NexGen Cloud Team, where innovation, collaboration, and growth are at the heart of everything we do. If you are a passionate, talented, and motivated individual looking to make a difference, apply now

Department: Sales
Role: AI Solutions Engineer
Locations: London

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