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Front Office Manager

1 week ago

London, Greater London, United Kingdom Novotelnorthbeach Full time
Front Office Manager - Novotel London Waterloo

Join to apply for the Front Office Manager - Novotel London Waterloo role at Novotel Wollongong Northbeach.

Company Description
Accor, the world-leading hospitality group, provides unique hotel stays and experiences in over 5,500 properties, throughout 110 countries.

With more than 45 hotel brands, restaurants, bars, entertainment and nightlife venues, co-working and wellness spaces, Accor enables new ways to travel, work, and play. By placing people and the planet at the heart of its culture and activities, the Group is committed to shaping the hospitality of tomorrow in the most sustainable way possible.

Job Description
Novotel London Waterloo with its 187 bedrooms, 6 meeting rooms, bar, restaurant and fitness & sauna, is looking for its new Front Office Manager

Are you an ambitious Assistant Front Office Manager or a Senior Front Office Team Leader looking to work in a fun, stimulating and engaging environment? We would like to hear from you

As Part Of Our Team You Can Have

  • Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)
  • Discounted hotel rates worldwide in Accor Hotels
  • Continuously learn and develop with our Accor Academy
  • Support your wellbeing in your professional and personal lives
  • Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
  • Participate actively in initiatives to build a more inclusive and sustainable world
  • And many more benefits and perks

As our next Front Office Manager, you…

Are the 'face of Novotel London Waterloo', and will manage the Front office and Reservations departments, including rota's, team recruitment and purchases. You will address guest complaints and provide solutions while ensuring a wonderful guest experience.

You will motivate and inspire the front office team to provide high-quality services for your guests. We would love you to be pro-active, curious, creative, and have a great sense of humour. As a member of the hotel's management team, you will participate in management meetings and carry out Duty Management shifts accordingly.

You enjoy learning while developing and teaching your team members.

Qualifications
Previous experience in a similar or leadership role is mandatory.

We offer a great wage package, including yearly bonus objectives and enhanced annual leave after one year's service. Working for Novotel and Accor also offers additional benefits such as free weekend stays, special discounts within Accor, and optional private pension and health insurance.

If you're excited about this opportunity, please get in touch We look forward to hearing from you

Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.

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