Account Manager, Branded Merchandise

6 days ago

London, Greater London, United Kingdom Social Supermarket | Certified B Corp Full time
Account Manager, Branded Merchandise & Gifting

To apply, please send your CV and cover letter to recruitment@socialsupermarket.org

Context

Social Supermarket is the fastest growing social enterprise marketplace in the UK. Our vision is to become the UK's most trusted supplier of impact led products. As companies are under increasing pressure to source sustainably, both from regulation and their employees, Social Supermarket is well positioned to be the go-to supplier for sustainable gifting and branded merchandise.

In particular, branded merchandise has been our fastest growing product category in the last two years. We partner with hundreds of clients who are looking for sustainable alternatives to traditional wasteful merchandise. For every order we also offer clients a personalised impact report that translates their purchases to positive social and environmental impact. We are now looking to scale up our branded merchandise business that has shown great traction so far and we are keen for someone who can support us on this journey.

We're looking to hire an experienced sales person who is keen to work with impact led products and whose role will be focussed on providing branded merchandise and gifting solutions to our top corporate customers. This person should be able to demonstrate a track record of selling branded merchandise and / or gifting to larger corporate clients. This could be a role for you if you are someone with a passion for purpose led challenger brands and excited at the prospect to roll up your sleeves in an entrepreneurial setting.

Job Description:

As an account manager for merchandise and gifting, you will be working with our largest corporate clients looking to expand and deepen our existing relationships, including targeting to become the dedicated supplier of merchandise and gifting. You will be sourcing and presenting the most exciting products that also have tangible social or environmental impact. Think branded plants that empower women in prison to notebooks made from stone that fund clean drinking water projects. Working closely with our partners and internal teams, you will champion our sustainable products, fostering strong relationships and driving sales performance to achieve ambitious targets.

Key Responsibilities:

  • Deepen and expand relationships with an existing book of our largest clients.
  • Look to become the sole branded merchandise and gifting providers with these clients.
  • Attend client and networking events, building relationships with senior stakeholders and buyers.
  • Inspire clients with social impact stories and reporting.
  • Work with our Head of Brand & Marketing to promote good news stories.
  • Work with our Operations team to ensure smooth delivery of products.
  • Source new merchandise product ideas.
  • Mentor and educate junior members of the sales team on sales best practices.

Key Skills and Qualifications:

  • Proven Track Record of Sales achievement with large clients.
  • Experience working as a Account Manager (or similar) in branded merchandise or gifting.
  • Excellent communication and negotiation skills, with the ability to build rapport and influence decision-makers.
  • Analytical mindset with proficiency in sales data analysis and performance tracking.
  • Adaptability and resilience to thrive in a fast-paced, evolving start-up environment.
  • A passion for sustainability and social impact.

You'd be working alongside

You'll be joining a small, driven team with high aspirations for our company and the impact it can have, including three other employees and three co-founders with professional backgrounds and experience in sustainability, financial planning, strategy and software development.

In June 2020, we successfully raised seed investment. In 2021 we became B Corp certified and in both 2022 and 2023 we were announced as one of the Escape100, the top 100 companies to work at based on mission, impact and more.

Our values

  • Obsess over progress – we never settle for the ordinary. We want to be extraordinary.
  • Love to learn – we identify gaps in our understanding and take steps to fill them.
  • Be a cheerleader – we support our colleagues and build a fun atmosphere.
  • Own the hard tasks – we follow through on what we say we will do.
  • Challenge, respectfully – we leave egos at the door. Everyone is willing to be challenged and together find the quickest route to success.
  • Make ripples – no action is too small to support our mission to create fundamental social change.

As is the nature of working at a start-up, most of us are generalists rather than specialists. If you don't meet every requirement listed, then we encourage you to apply in any case. We are looking primarily for the right mindset and are committed to building a diverse and inclusive workplace.

We encourage applications from people of the global majority, LGBTQ+, neurodiverse and disabled candidates. In the event that we ask you to come and meet us for a conversation and you are struggling financially, we may be able to reimburse you for any reasonable travel costs.

Benefits:

  • Join a dynamic, entrepreneurial start-up changing the world for the better.
  • Occasional product sampling – we make sure every food & drink product on our marketplace lives up to our standards, as well as creating positive impact.
  • The ability to deliver real change in the organisation away from red tape and bureaucracy.
  • Scope to grow with the business as it grows.
  • Fantastic private office in Fitzrovia, central London.
  • Employee discount on our marketplace.
  • Cycle to work scheme.
  • Team away days and regular socials.

Remuneration

Timeline

To apply, please send your CV and cover letter to recruitment@socialsupermarket.org

Applications are shortlisted on a rolling basis and we reserve the right to interview, appoint and remove this advert before the closing date. As such, we encourage you to apply at the earliest opportunity.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Retail

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