Technical Consultant
5 days ago
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Technical Consultant - Public Safety, WiltshireClient:NEC
Location:Wiltshire, United Kingdom
Job Category:Consulting
EU work permit required:Yes
Job Reference:48fa99667a7f
Job Views:5
Posted:03.03.2025
Expiry Date:17.04.2025
Job Description:Job Description
*Due to strict security clearance requirements, we are only able to consider applicants that have lived in the UK for 5 consecutive years or more*
As a project Technical Consultant, you will provide technical assurance & oversight to help deliver our solutions into live operational service for our suite of products across our entire customer portfolio. If you are looking for the next step in your career, this is an opportunity to deliver mission-critical solutions for the blue light emergency services market. You will be part of a dedicated team deploying NEC Software Solutions (NEC SWS) into sites across the UK, Ireland, Europe, and beyond.
Job activity & responsibilities:- Build, commission, and upgrade activities for NEC SWS DSX (ICCS), Vision & ControlWorks (CAD) product solutions.
- Technical issue resolution of NEC SWS product suite at both hardware and software levels.
- Create, review, and update NEC SWS Engineering documentation, including work plans, work instructions, and technical guides.
- Present technical solutions to internal and external audiences.
- Provide technical assurance across multiple projects via gated review meetings and interactions with stakeholders such as technical sales/support and engineering.
- Evaluate new product hardware and software in accordance with the product roadmap, as required.
- Engage in extensive customer contact on both technical and non-technical levels, requiring a professional and adaptable approach to communication.
- Work autonomously while maintaining high standards of personal time and task management.
- Complete all activities within set deadlines and report any difficulties in achieving delivery milestones.
- Maintain a professional approach and attitude towards all work undertaken.
- Ideally educated to HND/HNC level or possess relevant industry experience with several years of proven experience in comparable roles.
- Experience within IT-focused server & client-based environments.
- Skilled in troubleshooting and problem-solving.
- Proven experience administering and working with Microsoft Windows client & server architecture (Windows 10, up to Server 2019 and beyond), primarily using DELL/HP hardware.
- Good understanding of Microsoft Active Directory/domain architecture.
- Excellent interpersonal communication and presentation skills.
- Able to work autonomously and as part of a team.
- Experience using design and documentation tools such as MS Visio, as well as MS Applications including Excel and Word.
- High standard of written communication.
- Proven experience deploying Microsoft Windows and server operating systems.
- Working knowledge of MySQL/MSSQL (running backups, running queries, etc.).
- Proven knowledge and experience of virtualization environments (Hyper-V or VMware).
- Experience working to ITIL best practices.
We pride ourselves on offering an excellent benefits package. When you join the team at NEC Software Solutions, you will receive:
- 25 days paid holiday with the option to buy/sell (FTE).
- 4 x basic salary life assurance cover (with the option to increase cover at an additional cost).
- A selection of flexible benefits to suit your individual needs.
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