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Head of Broker Relationship Management

3 weeks ago

London, Greater London, United Kingdom FinTech People Full time
Head of Broker Relationship Management - Insurance / InsurTech

This is an exceptional opportunity to join a FinTech business growing at pace with an incredible product and rapidly growing broker client base Be part of the next, significant phase of growth and exciting development of the business and its unique platform revered by the commercial insurance industry. Apply now to join a business with collaborative culture that values innovation, integrity and excellence.

Duties will include:

  • Develop and execute a comprehensive broker engagement strategy that supports business objectives and revenue growth.
  • Identify and convert new business opportunities with existing and new clients.
  • Lead, motivate and mentor a team of specialist broker relationship managers / account managers.
  • Conduct regular team meetings, 121s and performance reviews.
  • Build productive and long-term relationships with small, mid-sized and large UK brokers.
  • Serve as a key contact for top-tier clients to ensure the highest level of service is being received and optimal use of the product is being maintained.
  • Monitor performance metrics and implement initiatives to improve customer experience.
  • Seek and translate client feedback to maximise proposition development.
  • Foster and develop a client-centric, high-performance and collaborative culture.
  • Work closely with wider teams to ensure business growth goals met and exceeded.
  • Utilise expert insurance industry knowledge and commercial acumen to develop a wide client network.

Essential experience includes:

  • Extensive experience in / supplying to the commercial insurance industry, working in relationship management / business development / sales.
  • Experience managing strategic partnerships and delivering revenue growth.
  • Strong and effective leadership, training and coaching skills.
  • Excellent negotiation, communication, and interpersonal skills.
  • Ability to adapt to quickly developing business priorities and commitments.

Please contact me at mary.fahy@fintech-people.co.uk for full details regarding hybrid working and competitive salary information.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Business Development, Distribution, and Sales

Industries

Insurance and Insurance Agencies and Brokerages

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