Field Service Engineer

2 weeks ago

Bath, Bath and North East Somerset, United Kingdom Mana Resourcing Ltd Full time

JOB TITLE: Service Engineer - Materials Handling

THE COMPANY
Our well-established Client has over 20 years of experience. They have earned a deserved reputation for the quality of both their products and service for the handling industry. They offer a myriad of solutions, but their core products include Manual Pallet Trucks, Electric Pallet Trucks/Stackers/Pickers, Aluminium Sack Trucks, etc. They pride themselves on being a one-stop-shop for their customers and in their passion & commitment to always working to the highest standards.

THE ROLE
Field Service Engineer is a key role within the business responsible for on-site repairs and breakdowns of electric/manual pallet trucks, stackers, and order pickers. Ensuring customer care levels are of the highest standards and the department runs efficiently and effectively.

Key Responsibilities:

  1. Basic troubleshooting, installation, maintenance, and repair of equipment.
  2. Preventative Maintenance.
  3. Managing repair parts.
  4. Filling out customer service logs and internal service records.
  5. Maintaining tools and test equipment and ensuring they are properly calibrated.

Basically, the successful Field Service Engineer visits client sites to repair/maintain their range of material handling products.

THE CANDIDATE
Our client is looking for a Field Service Engineer possessing the following skills and attributes:

  1. Previous experience of working with technical equipment.
  2. Ability to work in a technical environment - an understanding of parts.
  3. Working to high levels of customer service.
  4. Experience of working with people.
  5. Excellent problem-solving and critical analysis skills with attention to detail.
  6. Take pride in the work you do.
  7. Full driving licence.

Experience of repairing manual handling equipment, although advantageous, is not required as full training will be given to the right technically adroit person.

SALARY: GBP32,000 - GBP35,000 + Overtime + Quarterly Bonus + Annual Bonus + Company Van

LOCATION: South West
Good locations for this role include:
Bristol, Bath, Swindon, Gloucester, Bridgwater, Taunton, Yeovil.

ALTERNATIVE JOB TITLES: Service Engineer, Field Service - Manual Handling

CONTRACT: Permanent

Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT, and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike.

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