Head of Technology
4 days ago
Head of Technology
Manchester or London (Hybrid)
TMS Global are a wholly owned subsidiary of DS Smith PLC, a FTSE100 listed multi-national packaging and display manufacturing business who are a leading global provider of corrugated packaging solutions. TMS Global specialise in the outsourcing of retail display, print and packaging for a variety of global customers and are active in 97 markets globally and we are made up of just over 300 people who are spread internationally across APAC, LATAM, EMEA and NA.
The Head of Technology role plays a pivotal role in supporting and advising on strategic initiatives within our Transformation program. Operating at a strategic level, the role holder will be tasked with driving transformational change at an accelerated pace and overseeing the intricate priorities of transformation initiatives across the organization. The role will influence, shape, and prioritize the technology strategy and change roadmap for TMS. The role will oversee the design, development, and delivery of market-leading technology solutions which support operational efficiency and provide clients with compelling capabilities that set TMS apart from its competitors.
The Head of Technology is a critical role in the success of the business. This role will build and lead a team of technology professionals known for providing an excellent service to internal and external customers and ensure the ongoing performance and integrity of the company’s technology infrastructure and evolving capabilities.
Role Responsibilities:
- Understand customer and market challenges, stakeholder priorities, and competitive offerings and translate where innovation and value can be added by technology.
- Develop the technology roadmap for the business, ensuring it is aligned to strategic priorities and ultimately supports a compelling differentiated proposition to TMS customers.
- Identify and clearly articulate current and planned capabilities and business benefits provided by the technology roadmap.
- Develop an organisational structure and team which provides excellent day-to-day support for the business and effective delivery of the technology roadmap.
- Deliver results through strong leadership of their team and through clear and robust operational metrics.
- Ensure regular and timely updates on technology strategy and efficient delivery of projects supporting development of the technology platform by utilising DS Smith IT delivery framework.
- Ensure adherence to local (TMS) and Group (DS Smith) IT policies and procedures, providing visibility of compliance through reporting.
- Ensure policies, procedures, and processes are thoroughly documented and maintained.
- Ensure services are managed and delivered to SLAs and supported by Business Continuity plans.
- Manage CAPEX budget for platform development and OPEX budget for labour, hardware, software, and other IT operating
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