IT Systems Engineer

6 days ago

Liverpool, Liverpool, United Kingdom Protein Works Full time

Direct message the job poster from Protein Works

At Protein Works we rely on our IT systems to power the solutions across all functions at our new state of the art facility PW Campus.

We're seeking a hungry IT Support executive at the very beginning of their IT career to join us on this journey "To Create The Best Shakes On The Planet", using their technology skills to make us even more efficient.

A Systems Engineer will be responsible for developing, installing and maintaining company-wide systems. Duties will include updating computer software, installing new hardware and troubleshooting technical problems.

The selected candidate will need to demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security. Qualified systems engineers will have a background in IT, computer systems engineering, or systems engineering and analysis.

Duties and responsibilities

  • Oversee the design and implementation of integrations between e-commerce, ERP, WMS, and internal business applications.
  • Define best practices for API usage, middleware solutions, and data synchronisation across platforms.
  • Collaborate with the development team to ensure robust, scalable, and secure system integrations.
  • Ensure compliance with data security and privacy regulations (e.g., GDPR, PCI-DSS).
  • Monitor and maintain system performance, availability, and reliability across integrated applications.
  • Identify and address performance bottlenecks, working closely with the development team to implement optimisations.
  • Help develop and maintain security, backup, and redundancy strategies to minimise downtime and data loss.
  • Work with third-party vendors to evaluate and implement new technology solutions where necessary.
  • Conduct daily diagnostics and monitoring to identify and resolve system malfunctions.
  • Ensure data flows correctly between integrated platforms, identifying and resolving discrepancies.
  • Act as a key liaison between IT, development, operations, and external vendors to troubleshoot issues and improve system efficiencies.
  • Create and maintain technical documentation and system schematics for integrations and workflows.
  • Work closely with developers, business analysts, and senior operational staff to align technical solutions with business objectives.
  • Lead discussions on integration design, best practices, and future improvements, ensuring alignment with overall IT strategy.
  • Support and mentor junior IT team members, fostering knowledge-sharing and process improvements.
  • Provide guidance to non-technical stakeholders, translating complex IT concepts into clear business insights.
  • Participate in Agile workflows, leveraging tools such as Atlassian JIRA for project tracking and collaboration.
  • Strong analytical skills for diagnosing and resolving integration issues quickly.
  • Deep understanding of system integration patterns, APIs (REST, SOAP), and middleware solutions.
  • Expertise in SQL and NoSQL databases (e.g., MySQL, MSSQL, Big Query, or similar) for effective data management.
  • Familiarity with message queues (RabbitMQ, Apache Kafka, AWS SQS) for asynchronous communication.
  • Knowledge of API security and authentication protocols (OAuth, JWT).
  • Experience working in environments with CI/CD pipelines, version control (Git), and infrastructure-as-code practices.
  • Proven ability to liaise with technical and non-technical stakeholders, bridging gaps between business requirements and technical solutions.

Join Protein Works: Home of the Best Shakes on the Planet

Established on December 12th, 2012, Protein Works was driven by a relentless pursuit of innovation in the nutrition industry. Our journey began with a simple yet powerful idea: to rock the foundations of a stagnant industry by prioritising quality, unbeatable taste, and exceptional service.

From humble beginnings where we huddled around laptops in coffee shops to now having a state-of-the art facility in Cheshire, where we manufacture and ship our products worldwide, we have sold over 250 million shakes and counting, earning the trust of our customers around the world who come to us for products that enable them to lead healthier lives.

Protein Works today stands proudly as one of the UK's fastest-growing multi-award-winning consumer food brands, specialising in nutrition-packed protein shakes and meals that not only taste amazing but are nutrition-packed as well.

At Protein Works, we believe in more than just superficial results. We're focused on helping our customers feel better, not just look good. We understand that if healthy can taste good, then we're not just selling products; we're partnering with our customers on their journey to a healthier, more balanced life.

Our commitment to excellence is reflected in every aspect of our brand: from our state-of-the-art, in-house production facilities to our experienced team of nutritionists and industry experts. We meticulously craft each product to deliver the absolute best flavour, texture, and nutrition, catering to a variety of dietary needs and preferences. Whether it's our premium protein shakes, complete meals, wellness supplements, or high protein snacks, every Protein Works product undergoes rigorous testing to meet our high standards and deliver exceptional value to our customers.

  • Free drinks and snacks
  • Cycle to work scheme
  • Hybrid working: WFH on Fridays*
  • 25 days holiday* + all bank holidays
  • Staff socials and events
  • Fantastic Bonus Scheme
  • Enhanced Holiday Scheme
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Information Technology
  • Industries
  • Food and Beverage Services and Food and Beverage Manufacturing
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