IT Onsite Support

2 weeks ago


Brentwood, Essex, United Kingdom TN United Kingdom Full time

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Job Responsibilities:
  1. Primarily carrying out Security Audit of all devices working closely with a client team, ensuring patches and software security are up to date.
  2. Software and system fault diagnosis, analysis, and fix.
  3. Take responsibility for stock used and follow the correct procedures regarding stock management.
  4. Case management of Incidents and IMAC's in line with SLA's.
  5. Acknowledge and respond to emails from Team Leads and Manager.
  6. Liaising with other teams or vendors to resolution.
  7. Risk awareness of technology and business impact.
  8. Assisting with projects as they arise.
  9. Proactively keeps customer updated with problem status at all times.
  10. Identifying and reporting risk as appropriate in accordance with the guidelines.
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