Pensions Administration Manager

We are looking for a new Pensions Administration Manager to take the service forward and ensure a quality service delivery for over 18,000 active members, pensioners, and others reliant on our pension fund service. This represents an excellent opportunity to advance your career in pensions management as well as playing a key role in governance matters and project work.

Your role will be to lead the administration team in the provision of first-class administration services to both employers, employees, and retired members. You will promote excellent customer service and know how to develop your service and the people, processes, and technology available to deliver it.

• Ensure the provision of the highest quality pension administration services.
• Be involved in guiding and implementing strategic projects and change.
• Provide specialist advice and solutions on a broad range of complex queries.
• Train, mentor, and support your team.
• Maintain support for the pension board and the pension fund committee in managing the scheme and ensuring compliance with all expected standards.

• Significant experience working with UK defined benefit pension schemes.
• A demonstrable track record of motivating and managing a team.
• Sound knowledge of Pension Administration and related legislation.
• High level of organization with the ability to work pro-actively and independently.

This is an exciting opportunity where you'll play a major role in ensuring our pension function continues to be first class during a time of change across local authority pensions. We value our friendly and supportive workplace culture and encourage staff to develop their skills and also promote working flexibly. Hybrid working will therefore be a feature of the post.

For further information or an informal discussion, please contact Claire Massiter at Claire.Massiter@iow.gov.uk.

Join #TeamIWC and you'll receive our staff benefits package, including:

• Annual leave entitlement of 32 days p/a PLUS public holidays
• Local Government pension scheme
• Discounted Solent ferry travel
• Island bus network discount
• Cycle to work scheme
• Staff parking permit scheme
• Discounted island sports & leisure gym membership
• National and local discounts & benefits schemes
• Relocation scheme of up to £8,000 may be available for some roles (subject to criteria)
• Travel allowance may be available if commuting from the mainland (subject to criteria)

The Isle of Wight Council currently does not have a license to sponsor overseas workers.

The Isle of Wight Council protects its employees from discrimination, supported by the Unacceptable Behaviour Policy, Employee Code of Conduct, and Behaviours Framework. We actively promote the diversity of our workforce, providing flexible working options (where appropriate) to support the different needs of our employees.

The Isle of Wight Council's Terms & Conditions of employment are available upon request. Please contact our recruitment team via adverts@iow.gov.uk if you would like to receive a copy.

The Isle of Wight Council is an equal opportunities employer. We are proud to encourage applications from all cultures, backgrounds, and abilities to better reflect the diversity within our local community. We are also a Disability Confident Employer. Along with a number of commitments, this means providing you meet the basic essential requirements of the advertised role and have declared yourself as disabled, you will be offered an opportunity for an interview within the council.

The Isle of Wight Council reserves the right to close vacancies earlier than stated, if required. To ensure your application is considered, it is recommended to submit your application promptly.

If you have difficulty completing your online application or need further information about how to apply, phone 01983 823134 or email callcentre@iow.gov.uk. Only applications submitted online by the closing date will be accepted.

We often receive a high volume of applicants for our vacancies. If you do not hear from the recruiting manager within three weeks of the closing date, we regret that your application will not have been successful on this occasion. Please revisit our job page for alternate posts that may be suitable.