Senior Operations Specialist
3 days ago
Job Category: Operations & Business Support
Location: Manchester
Req. ID: 237446
Job Type: Full-time
What to Expect:
As a Senior Operations Specialist (Accounts Receivable), Leasing you will be responsible for the day-to-day operations of our accounts receivable pipeline. You will focus on ensuring that we receive prompt payment from our Leasing Companies within their agreed payment terms. A successful candidate will put customer satisfaction at the forefront of their priorities while maintaining and rethinking efficiencies within our daily operations.
What You'll Do:
- Collaborate with external payments teams to ensure they receive all required documentation to process payments within their agreed terms.
- Coordinate with Account Managers to monitor and report on account payment performance while providing insights on trends and potential payment issues.
- Identify and promptly escalate system issues to the relevant teams or your Supervisor.
- Ensure all unallocated payments are flagged with the Funding Team and allocated efficiently.
- Hold regular Teams meetings with leasing companies to address any concerns.
- Oversee invoicing automation to ensure final invoices are generated and shared with customers on time, before delivery.
- Escalate any delays in funding packs being sent to leasing companies.
- Ensure all vehicles are paid for within agreed terms, preventing any from remaining unpaid beyond 30 days.
- Continuously improve processes with a focus on automation, simplification, and exceptional customer service.
On occasion support the Operations Specialist team with:
- Conduct the daily pipeline management tasks including order accuracy audits, invoicing operations, delivery authorisations and automated email updates.
- Maintain our B2B mailboxes for UK & Ireland.
- Answer inbound communication coming from our leasing and corporate customers as well as brokers while meeting our response time SLAs.
- Support with queries regarding Tesla For Business portal, Driver Management and Tesla App.
- Ensure that all confirmed delivery appointments in the calendar are authorised by the leasing companies or brokers.
- Work cross-functionally with Direct Operations, B2B Sales Team, Stores, Vehicle Collection Points, Funding Team, Payments and IT.
- Educate Tesla colleagues from customer-facing departments about B2B orders, their rules of engagement and vehicle delivery requirements.
What You'll Bring:
- Ability to effectively handle multiple priorities, organise workload, and meet deadlines.
- Confident in learning and adapting to multiple technologies.
- Positivity, enthusiasm and a passion towards the mission of Tesla.
- Proven track record of consistently providing excellent customer service in a fast-paced environment.
- Ability to thrive in a team-based environment and achieve common goals.
- Great problem solving skills, and strong ability to take initiative and be proactive.
- Good knowledge of MS Office, specifically MS Excel.
- Able to communicate, read, and write effectively in the English language on all levels.
- Have the required language skills if required by our local markets.
- Previous experience or good understanding of the leasing industry advantageous.
- Hold a valid UK driving licence for 2 or more years.
- Ability to travel from time to time to meet with leasing companies in person.
Tesla is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our Tesla Talent Privacy Notice.
#J-18808-Ljbffr-
Senior Operations Specialist
3 days ago
Manchester, England, United Kingdom Tesla, Inc. Full timeSenior Operations Specialist (Accounts Receivable), Leasing - ManchesterJob Category: Operations & Business SupportLocation: ManchesterReq. ID: 237446Job Type: Full-timeWhat to Expect:As a Senior Operations Specialist (Accounts Receivable), Leasing, you will be responsible for the day-to-day operations of our accounts receivable pipeline. You will focus on...
-
Senior Technical SEO Specialist
3 days ago
Manchester, England, United Kingdom TN United Kingdom Full timeSocial network you want to login/join with:Senior Technical SEO Specialist, ManchesterClient:Forward RoleLocation:Manchester, United KingdomJob Category:OtherEU work permit required:YesJob Reference:3d15a9bb6233Job Views:29Posted:24.03.2025Job Description:Senior Technical SEO Specialist, Award-Winning Digital AgencyManchester City Centre, Hybrid...
-
Senior Specialist – Revenue Management
5 days ago
Manchester, England, United Kingdom BNY - formerly Bank of New York Mellon Full timeSenior Specialist – Revenue Management (VP)BNY Greater Manchester, England, United KingdomJob DescriptionAt BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees...
-
Senior IT Support Specialist
3 days ago
Manchester, England, United Kingdom Cloud Imperium Games Full timeWe are a crowdfunded company and have a dedicated and enthusiastic community of backers who are helping us create the "Best Damn Space Sim Ever". We want to build the best we can deliver and we believe wholeheartedly in the value of exceptional diverse talent.We're seeking a Senior IT Support Specialist to join our team at Cloud Imperium Games, supporting...
-
Operational Resilience Senior Specialist
2 days ago
South East England, United Kingdom Hays Specialist Recruitment Limited Full time**Your new company** A consulting firm with offices across the UK, offer hybrid working to an Operational Resilience Specialist and are flexible regarding base office location. (3 days in the office) **Your new role** - Helping to deliver the Operational Resilience Framework, ensuring it is embedded across the organisation and continues to meet all...
-
Senior Compensation Specialist
3 days ago
Manchester, England, United Kingdom TipTopJob Full timeSenior Compensation SpecialistPermanentManchester- Hybrid£70-80,000 per annum plus BonusMiddlemore have been retained to appoint an experienced Senior Compensation and Benefits Consultant for a prominent Financial Services organisation, based in Manchester. The successful candidate will report into the Director of HR Operations and will be accountable for...
-
Payroll Manager
5 days ago
Manchester, England, United Kingdom Hays Senior Finance Full timeYour new companyThis leading manufacturing business is seeking a technically experienced and dedicated Payroll Manager to lead and oversee the Payroll department on a full-time permanent basis. Offering flexible office work and opportunities for project work, this is a role for a highly ambitious and experienced senior team leader or a manager local to the...
-
Fleet Control Specialist
3 weeks ago
bristol;avon, united kingdom Motability Operations Full timeMotability Operations are currently recruiting for a Fleet Control Specialist to join our team in Bristol on a 6-month FTC/secondment. The role is required to form part of the team who liaise with dealers to manage all in life service, maintenance, and repair costs for Motability Operations' customers' vehicles in life. There are significant costs relating...
-
South Norfolk, England, United Kingdom Hampton Senior High School Full timeIndependent Public School - North Metropolitan Education Region Hampton Senior High School Teacher - Specialist Learning Program - Autism Spectrum Disorder 00000786 Teacher, $78,397 - $113,568 per annum (SEA GA 2021)Advertised Vacancy Number : IPS / TCH849799This is a permanent full-time position commencing Term 1, 2024Hampton Senior High School (SHS) is...
-
Desktop Support Specialist
2 days ago
Manchester, England, United Kingdom Humankind Full timeJoin to apply for the Desktop Support Specialist role at Humankind Global RecruitmentManchesterPermanent£36,000 - £42,000 p/a plus packageWe are looking for a passionate, motivated and highly collaborative Desktop Support Specialist to join the IT support team of a Creative Agency. In this position you will play a pivotal role in the smooth day to day...
-
Operations Specialist
13 hours ago
Manchester, United Kingdom Tyl Full timeOur people work differently depending on their jobs and needs. From home working to job sharing, visit the remote and flexible working page on our website to find out more. This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. Join us as an Operations Specialist ,Tyl by NatWest & Payit by...
-
Operations Specialist
1 day ago
Manchester, United Kingdom Tyl Full timeOur people work differently depending on their jobs and needs. From home working to job sharing, visit the remote and flexible working page on our website to find out more. This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. Join us as an Operations Specialist - We’re looking for an...
-
United Kingdom Meet Recruitment Full timeOur client is a mid-size European CRO looking for a Senior / Regulatory Submissions Specialist to join their growing Study Start Up team in the UK. As the Study Start Up / Regulatory Submissions Specialist you will be responsible for the realisation of all aspects of Clinical Study Registration to the relevant Ethics Committee's and Regulatory Authorities in...
-
Senior Payroll Specialist
16 hours ago
Manchester, United Kingdom Light & Wonder Full timeCorporate: Light & Wonder’s corporate team is comprised of incredible talent that works across the enterprise, defying boundaries to provide essential services in an extraordinary manner to ensure the success of the organization and the well-being of employees. Position Summary The Senior Payroll Specialist is a vital role within our Payroll team...
-
Senior Operations Manager
3 days ago
Manchester, England, United Kingdom interactive investor Full timeii has been investing in our customers' success for almost 30 years. That's why over 420,000 people put their trust in our award-winning investment platform.With a low, flat monthly fee, you can keep more of what you make and take control of your financial future. Whether you're investing in an ISA, pension, or Trading Account, you have access to one of the...
-
Senior Development Underwriter
3 days ago
Manchester, England, United Kingdom Stride Resource Management Full time4 days ago Be among the first 25 applicantsStride Resource Management provided pay rangeThis range is provided by Stride Resource Management. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeDirector/Owner of Stride Resource Management - a UK wide recruitment specialist for general insurance...
-
Senior) Technical Sales Specialist
3 weeks ago
Manchester, United Kingdom Manpower UK Ltd Full timeSenior Technical Sales Specialist - NorthManpower is delighted to support a rapidly expanding and highly successful UK-based Biomedical organization that specializes in mass photometry, with the appointment of a Senior Technical Sales Specialist based in the North of the UK.The Senior Technical Sales Specialist is focused on driving new business and...
-
Customer Success
4 weeks ago
United Kingdom Succeed Recruitment Solutions Full time €32,000Our client is a fast growing, specialist Tour Operator with ambitions to become market leaders within the next 5 years and are looking for a talented Customer Success & Operations Specialist to join the team and help get them there! You won’t be a cog in a machine – they’re a small, collaborative team and you’ll contribute to many areas of the...
-
Hseq Specialist
13 hours ago
Manchester, United Kingdom E3 Recruitment Full timeHSEQ Specialist to join a globally operated leading Chemical manufacturing company based in Manchester for a fantastic salary of up to £50,000 per annum including numerous company benefits. The company was founded in 1958 to which they have expanded to operate in over 30 countries within the production, development of chemical intermediates, additives,...
-
Cloud Operations Specialist
10 hours ago
Manchester, United Kingdom Sage (UK) Limited Full timeThe Cloud Operations Specialist ensures the services our customers use remains available, secure and performant. In this role you'll coordinate, support, maintain, and improve these products. Through the use of groundbreaking technology, the Live ServiceSpecialist team ensures our services are crafted and deployed to be best in class. Innovation & Automation...