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Deputy Director of Development

2 weeks ago

Cambridge, Cambridgeshire, United Kingdom Caithness Consulting Full time

Job Title: Deputy Director of Development

Client: Sidney Sussex College, Cambridge

Location: Sidney Sussex College with some hybrid working

Job Type: Permanent

Responsibilities
  • Analyse and interpret a range of data to assess performance and effectiveness, provide strategic insight, and ensure appropriate acquisition and retention levels.
  • Lead and strengthen all revenue operations, ensuring that gifts are processed, reconciled, and thanked in an efficient and accurate manner, and that gift agreements are completed for all donations over £5,000.
  • Oversee the workload of the Database & Gifts Officer, Research & Data Officer, and Development Assistant to ensure efficiencies and management of priorities, and ensure compliance with College protocols and data laws, and ensure processes and communications conform to GDPR requirements.
  • Direct and develop the database strategy; main contact for Blackbaud, our CRM provider to ensure efficiencies, utility and upskilling across the team.
  • Adhere to best practice in prospect cultivation, solicitation and stewardship. This will involve collaboration with other development staff across the University in line with agreed principles and protocols.
  • Support the Database & Gifts Officer/Research & Data Officer in producing the Annual Development Questionnaire and reports for the Development Director, Development Committee, College Council and the Governing Body.
Stewardship & Donor Relations
  • Lead and strengthen the College's stewardship programme and, working with the Data & Gifts Officer and Development Assistant, ensure that reports and other communications are sent to major donors in a timely manner.
  • Oversee arrangements with other team members for targeted dinners/receptions/events, maximising existing events and College high tables among others, for major gift prospects and donors as part of cultivation and stewardship activities, including the 1596 Foundation, Master's Circle, etc.
Legacies
  • Lead and develop the strategy for legacy fundraising which seeks to generate circa 20% of the College's annual philanthropic income.
  • Proactively identify and approach prospective legacy donors, and respond to legacy enquiries, offering guidance and encouragement as appropriate.
  • Co-ordinate the Lady Frances Sidney Circle event, to recognise and thank legacy donors during their lifetime.
  • Design, produce and update a legacy brochure and other communications; update and maintain legacy pages on the Sidney website.
Fundraising
  • Play a crucial role in ensuring that philanthropic income for the College's core priorities rises in a steady and sustainable manner year on year.
  • Build and manage a portfolio of 75-100 current and prospective donors and legacy pledgers, with capacity to donate or bequeath between £10,000 – £500,000.
  • Writing bespoke proposals and gift agreements where required.
  • Achieve an agreed annual meeting target (phone and/or face-to-face) and personal income targets.
  • With the Development Director and team, develop and strengthen an articulated donor pipeline and prospect discovery for the office.
  • Support the Director in developing a five-year major gift strategy that focuses on acquisition and retention, and increasing participation rates across targeted countries, ages, and subjects (among other segmentations).
Operational & Staff Management
  • Deputise for the Development Director and manage the day-to-day running in the Development Director's absence.
  • Management responsibility for the Database & Gifts Officer, Research & Data Officer, and Development Assistant, along with other casual staff and interns.
  • Ensure that the office runs smoothly on a day-to-day basis, that resources are best allocated and that systems and process are fit for purpose.
  • Take minutes and actively contribute to the Development Committee, alongside representing the Development Director and the Development Office in general.
Other
  • Identify and implement strategies to make efficiencies across all department activity.
  • Regularly report activity and progress with the Development Director and facilitate team meetings.
  • Regular liaison and integration with CUDAR's fundraising team, and across other colleges.
  • Attend events and represent the College in Cambridge and elsewhere in the UK and overseas, in a way which effectively promotes the College and enhances its reputation.
  • Be part of the College's appraisal scheme, undertake training as required, and be responsible for your own health and safety in the workplace.
  • Undertake any other reasonable request or duties commensurate with your post.
Person SpecificationExperience and Qualifications
  • Demonstrable fundraising experience (trusts and foundations, legacies, major gifts or regular giving) within a charity, higher education or equivalent organisation; or experience in a customer relations or stewardship role working with high-net-worth individuals; or significant experience as a project manager.
  • Experience of managing a small and diverse team and a deep understanding of the 'hands-on' approach needed.
  • Good general level of education, including a degree or equivalent.
  • Excellent communication skills, both oral and written.
  • Experience of events organisation.
  • [Desirable] Knowledge of databases, gift processing, and best practice for revenue operations, including tax-efficient giving and legacy fundraising in both UK and international markets.
Skills & Abilities
  • Demonstrable leadership skills.
  • Outstanding level of attention to detail and accuracy, and ability to deal with confidential matters and act with discretion.
  • Capable of managing a diverse workload, often under pressure and to tight deadlines.
  • Ability to think tactically about the relations between potential donors and fundraising goals.
  • Ability to act independently and decisively on behalf of College when the situation demands.
  • Exceptional interpersonal skills with the ability to liaise with people at all levels and backgrounds, combined with an understanding of social etiquette and cultural sensitivity.
  • Capable of representing the College at the most senior level.
Attitudes
  • Dynamic and proactive individual who inspires the confidence, enthusiasm, and support of colleagues, alumni and donors.
  • Collaborative, team player.
  • Adaptable, flexible and prepared to work non-regular hours and to travel.
  • Be comfortable with arranging meetings and soliciting gifts.
  • Have an interest in, and support for, the ethos and aims of Sidney Sussex College and higher educational fundraising.
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