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Store Manager – Samsonite

2 weeks ago


Tewkesbury, Gloucestershire, United Kingdom Cotswolds Designer Outlet Full time

We are looking for an experienced and motivated Store Manager to join our team. As a Retail Store Manager, you will be responsible for overseeing the daily operations of our store, including sales, customer service, inventory management, and team development. The ideal candidate should have a strong background in retail management, with a proven track record of achieving sales targets, developing effective sales strategies, and leading teams to deliver outstanding customer service. You should have excellent leadership, communication, and interpersonal skills, as well as the ability to motivate and engage your team to achieve success. If you have a passion for retail and are ready for a new challenge, we encourage you to apply for this exciting opportunity.

Responsibilities

  1. Develop and grow your team and support diversity and inclusion.
  2. Drive performance and sales through great customer service, VM, and people development.
  3. Create an environment where the team thrives and customers have an excellent experience.
  4. Show enthusiasm for your work and inspire your team.
  5. Be prepared for the physical aspects of the role, including early deliveries, storage room management, manual handling, and being on your feet for long periods.
  6. Take pride in your store and maintain VM standards.
  7. Analyze trends and be proactive with stock ordering and sales floor layout.
  8. Complete administrative tasks in a timely manner while following company policies and procedures.

Preferred Experience

  1. Computer literate and proficient in Microsoft Office.
  2. Familiar with OneDrive and Microsoft Teams.
  3. Previous leadership experience in a retail environment.
  4. Experience in a one-to-one premium sales-based environment.
  5. Understanding of retail KPIs.

Job Specifics

Hours per Week: 40 (over any 5 days)

Employee Assistance Programme: Medical, Mental Health, Wellbeing, Financial Wellbeing, and Legal information for you and your immediate family.

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