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Head of Operations and Partnerships

1 week ago

Ipswich, Suffolk, United Kingdom Suffolk County Council Full time
  • Suffolk County Council - Endeavour House, Ipswich, Suffolk IP1 2BX - Hybrid
  • £70,086 per annum (pro rata for part time)
  • 37 hours per week - Flexible working options available
  • Fixed Term or Secondment for 12 months

We are excited to announce a fantastic opportunity for an experienced and dynamic Senior Manager and Leader and social worker to join us as Head of Service for Ipswich and East Suffolk Adult Social Care (ASC). This is an initial 12-month position that promises to be both rewarding and varied, offering you the chance to work across both urban and rural areas in Suffolk.

The role includes overseeing 8 co-located Integrated Neighbourhood Teams, along with a hospital and flexible support team. As part of our social care leadership team, we are committed to supporting your development and work-life balance from the very start. We believe in the potential and power of new and different ideas, and we actively encourage creativity. If you share this mindset, we invite you to bring your unique talents to our team. We prioritise encouraging, respecting, and enabling leaders to be the best they can be. So, explore your potential and take your career further than you ever thought possible. Reimagine the possibilities with us.

In this key role, you will work closely with and support the Area Director, and Service Managers playing a vital part in managing the Ipswich and East locality. Your responsibilities will include:

  • putting people at the heart of everything we do
  • innovating and thinking creatively including undertaking a tactical leadership responsibility supporting the delivery of People at the Heart of Care Transformation
  • providing service leadership and proactive role in Senior Management Teams
  • ensuring continuous improvement of service performance
  • identifying, managing and mitigating service risk
  • promoting a culture of value for money and supporting change management to embed continuous improvement
  • developing and maintaining exceptional standards of practice, collaborating closely with partners and third-sector colleagues to foster excellent relationships
  • continuing to drive forward the delivery of our integrated approach.

No two days will be the same, so you will need to be flexible, committed, highly motivated, and able to think on your feet. Friendly and compassionate, you will work alongside both managers and practitioners to drive performance improvement, using dynamic and strategic leadership approaches to ensure the highest standards of service delivery.

You should have an excellent understanding of both health and care systems, demonstrating behaviours of a system leader. This role is crucial in the ongoing development of the localities' discharge-to-assess approach and integrated neighbourhood team working. A social work qualification and registration with Social Work England, along with experience working at a senior level within a local authority, are required.

In return for your dedication, we will help you play to your strengths, diversify your skills, and support you in building an influential and impactful career. You will join a close leadership team that shares ideas and supports each other, always striving to improve and deliver to the highest standards. We will provide you with the autonomy you need to succeed while ensuring you maintain a healthy work-life balance. Our support will empower and enable you to become the best you can be.

You can view a full list of requirements in the Job and Person Profile (docx). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.

Empowering Everyone

We're big believers in potential, possibility and the power of different ideas. We're always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation.

For more information

Please contact Louise Caesar for a casual conversation. You can reach them by calling (01473) 263744 or emailing louise.caesar@suffolk.gov.uk.

How to apply

Step 1 - Read the Job and Person Profile (JPP) (docx).

Step 2 - Click 'Apply Now' to start your online application.

Step 3 - Upload a supporting statement indicating how you meet each of the criteria in the Person Profile section of the JPP.

You should use the Supporting Statement template.

Please use Arial font size 11 and keep your statement to a maximum of two sides of A4.

Step 4 - Upload a CV (without name and personal details).

Please note: Without a supporting statement and CV, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.

We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We ask you to present your own work and ideas throughout the application process.

If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing recruitment@suffolk.gov.uk or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process.

Closing date: 11.30pm, 7 April 2025.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.

As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We're driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.

In return, you'll enjoy:

  • up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
  • membership of a competitive Local Government Pension Scheme (LGPS)
  • travel, lifestyle, health and wellbeing benefits
  • performance-related annual pay progression, in addition to an annual cost-of-living pay increase
  • training and encouragement to expand your knowledge
  • a variety of career development opportunities across our organisation
  • diverse and active staff networks
  • flexible working options, with the right to request flexible working from your first day
Plus lots more

If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).

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