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Account Sourcing Manager

3 weeks ago

London, Greater London, United Kingdom Jones Lang LaSalle Incorporated Full time

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The EMEA S&P Client Account Sourcing Manager is to undertake and develop the following activities:

  • Responsible for management and performance of all strategic sourcing and procurement related activities for specific client requirements across all Integrated Facilities Management (IFM) service lines as required.
  • Represent JLL S&P in client / account meetings and forums, and ensure adherence to all relevant inputs, materials and communication.
  • Lead negotiations and delivery of savings targets relative to account deliverables. Responsible for appropriate reporting and tracking of Country / regional savings delivery via relevant (Jaggaer) platform(s).
  • Accountable for implementation of S&P Strategic procurement planning, RFP management, bid analysis and recommendations, liaison with client governance teams for Contract management and approvals, risk management, compliance, and reporting.
  • Manage account resources to ensure the required scope of services to be procured through discussions with Account Director, Regional / Site Facilities Managers, Operations Team(s) and client contacts are managed appropriately.
  • Ensure that all supplier details and files are complete and immediately updated with notified changes and actively monitor and document any changes required to the supplier contracts.
  • Manage framework relationships with JLL preferred suppliers with the support of the Category Management Team where required. Review performance as outlined in the framework agreements.
  • Provide reporting as necessary (performance against KPIs, strategic sourcing activity, supplier performance management, contract management on a monthly / quarterly basis (as agreed with the client account) together with monthly inputs to JLL S&P organisation using the procurement platform (Jaggaer) where appropriate.
  • Support transformation activities including audits, reports, and actions.
  • Develop the supply chain to meet the business and client needs, strengthening capabilities and delivery, as well as identifying opportunities for further partnership growth and B2B.
  • Engage with and support training guidance and requirements reference JLL S&P Strategic Sourcing activities. Ensure understanding of the tools, systems, regulations, country/ regional practices are available.
  • Ensure S&P Policies and Procedures on the account relate to the appropriate country operations and practices and that they are reviewed annually and are current.
  • Ensure S&P Strategic Sourcing managers develop and implement Sourcing plans for their Country/ region.
  • Ensure suppliers are qualified and onboarded in line with JLL process (satisfying the compliance and risk management key requirements and appropriate systems are utilised).
  • Provide S&P transition support, including site visits, supplier onboarding and other activities in the completion of account transitions as required.
  • Maintain and manage sustainability and D&I strategy for the account supported by our JLL S&P Sustainability lead.
  • Produce S&P QBR reporting and delivery of supplier review meetings, including status, highlights, analytics, savings, project plans, achievements, risks and issues.
  • Support any required "Voice of the stakeholder/client/account surveys", reporting results and actions.
  • Management of the SPOCS and SME's.
  • Ensure Supplier directory and supplier profiles and capability mapping are current and relevant.
  • Act as an ambassador of the JLL S&P function, representing our values and departmental brand.
  • Delivery of client account metrics as defined in the MSA.
  • Reporting and BI as required.
  • Client and Customer Service.
  • Active member of the JLL Sourcing & Procurement Team.

Desired experience and technical skills

  • Hold a business management or related degree.
  • MCIPS or Country Equivalent preferable.
  • 5 to 10 years in a similar position.
  • Deep understanding of IFM services and supplier environment.
  • Experience working with suppliers across the EMEA region.
  • Sourcing procedures and protocols – particularly for services contracts.
  • Development of EMEA strategic relationships with multi-national suppliers.
  • Organisational awareness and strategic thinking, leadership, people management, management of projects, finances and other resources.
  • Managing self and relationships with others, team working and co-operation, negotiating and influencing, personal effectiveness, analytical thinking and judgement, creativity and innovation.
  • Strong analytical, financial and commercial skills.
  • Excellent inter-personal, communication and negotiation skills.
  • Excellent numerical and commercial acumen.
  • Strong analytical ability required.
  • Strong written and verbal English language skills.
  • Excellent PC skills, proficient in Microsoft Office tools.
  • Fluent in English, additional WE language preferred/required.

What to expect from us

You'll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

Location:

On-site – London, GBR

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table

If you require any changes to the application process, please email EMEATA@jll.com or call + 44 ( 0 ) 20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

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