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Swimming Pool Manager
1 week ago
Swimming Pool Manager - Portishead Open Air Pool - Portishead, Bristol
Job Type: Full Time - 40 hours per week
Swimming Pool Manager Wanted
Ready to take the plunge? We're looking for a dynamic leader to take charge of our aquatic facilities and keep everything running smoothly, safely, and efficiently. As Swimming Pool Manager, you'll oversee pool operations, manage staff, maintain equipment, and ensure strict health and safety standards. Your passion for water safety, customer service, and community engagement will be key to creating an amazing experience for all.
This isn't your typical 9 to 5 - flexibility is a must You'll need to be available for weekends, evenings, and occasional bank holidays. While there's some flexibility to work from home, especially in the off-season, most of your time will be spent on-site, particularly from April to October.
If you're ready for a role that keeps you on your toes, challenges your leadership skills, and makes waves in your career, we want to hear from you
KEY RESPONSIBILITIES:
- LEADERSHIP & SUPERVISION: Hire, train, and manage lifeguards and pool staff, ensuring all team members are equipped with the skills and knowledge necessary to provide exceptional service and maintain safety protocols.
- OPERATIONS MANAGEMENT: Oversee day-to-day operations, including facility maintenance, pool cleaning, chemical balancing, and safety inspections. Develop and implement procedures to improve operational efficiency.
- SAFETY & COMPLIANCE: Ensure compliance with all regulations regarding the facilities. Develop, implement, and enforce safety policies and emergency procedures to ensure a safe environment for staff and patrons.
- CUSTOMER SERVICE: Enhance the customer experience by providing top-notch service and addressing any concerns or feedback promptly and professionally. Organize community events, swimming lessons, and recreational programs to foster engagement and participation.
- BUDGETING & FINANCIAL MANAGEMENT: Assist in budgeting and financial planning for the facility. Monitor expenses, manage roster's, timesheets/ & payroll, and implement cost-effective solutions to maximize the facility's profitability.
- MAINTENANCE OVERSIGHT: Coordinate maintenance schedules for pool equipment, ensuring all systems are functioning properly and addressing any repairs promptly to minimize downtime.
- PROGRAM DEVELOPMENT: Create and manage a diverse range of aquatic programs, including swimming lessons, recreational swimming, and competitive events tailored to meet community needs.
This list is not exhaustive and the postholder is expected to assist in other such reasonable duties that are part of managing the Pool and café operation. The job description may be subject to change, following consultation, according to the needs of the Trust.
PERSON SPECIFICATION - ESSENTIAL
- Previous experience of successfully motivating and managing teams - whether they be staff, volunteer or both
- National Pool Lifeguard Qualification (NPLQ)
- Highly self-motivated in a role which requires enthusiasm, flexibility and a high degree of autonomy.
- A commitment to community service and working with volunteers.
- Good knowledge of the Health & Safety requirements involved in running a public facility / visitor attraction.
- Excellent communication skills when dealing with staff, volunteers and the public (including children, young people and individuals with additional needs)
- Ability to remain calm under pressure.
- Strong administrative and IT skills, coupled with attention to detail.
- Budget management experience
- Income generation / diversification experience
At the Portishead Open Air Pool, we believe in fostering a positive work environment that promotes growth, teamwork, and wellness. You will have the opportunity to make a significant impact within the community while working in a dynamic and supportive atmosphere.
In addition to the above, candidates who hold pool plant operator and / or RLSS trainer assessor qualification will be at an advantage, although these are not essential and we would strongly encourage all candidates who meet the person specification to apply.
The Trust is committed to safeguarding children, young people and adults at risk and requires all staff and volunteers to share this commitment. The Trust follows safe recruitment practices and the postholder will be subject to an enhanced DBS check.
Holiday allowance: 25 days per annum plus bank / public holidays (some of these to be taken in lieu
Face-to-face interviews are preferred but remote interviews can be facilitated if required.
The vacancy will close when an appointable candidate accepts an offer.
THE FACILITY
Portishead Open Air Pool is run by a charity (Portishead Pool Community Trust - "the Trust") who took on the management of the pool in 2009, after North Somerset Council drew up plans to close it. Café Lido, which adjoins the pool, is a separate trading entity the profits of which support the running of the pool. The Trust has increased annual swimmer numbers from under 10,000 before 2009 to around 40,000 or more each year, and it is committed to further growth. Estimated Café Lido visitor numbers are in the region of 35,000 per year.
The pool receives no regular subsidy from the public purse. It is funded primarily from the sale of swim tickets and income from Cafe Lido. There is a staff team of around 30 during peak season, across the café and lifeguard teams, and the trust benefits from a considerable number of volunteers who take on a variety of roles year-round. The site is situated in a stunning position on Portishead Esplanade, and benefits from considerable local community support as well as attracting visitors from much further away. It retains a strong media profile and is well connected to the wider UK lido network. The pool opens for heated swimming from April to October (and over Christmas and New Year) and opens on a reduced hours basis for cold water swimming from October to April. Café Lido is open throughout the year - every day in Summer and 5 days per week from October to April.
