Relationship Manager

Job Advert: Relationship Manager - Islamic Banking

The following information aims to provide potential candidates with a better understanding of the requirements for this role.

Location: Manchester
Salary: £60,000-£70,000 per annum
Employment Type: Permanent, Full-time
Working Arrangement: Office-based, five days per week (no hybrid working)

About the Role

We are seeking an experienced and commercially driven Relationship Manager - Islamic Banking to join our team in Manchester.

This is an excellent opportunity for a banking professional with a strong background in Islamic finance, corporate banking and SME relationship management to drive business growth, develop new client relationships and deliver tailored Shariah-compliant financial solutions.

The successful candidate will play a key role in expanding our corporate and commercial customer portfolio, attracting high-net-worth individuals (HNWIs), growing deposit balances and achieving assigned revenue and asset targets.

Key Responsibilities

Relationship Management and Business Development

Develop and manage relationships with corporate, commercial and SME customers.
Identify and pursue new business opportunities through proactive client engagement, networking and structured relationship management.
Attract new corporate clients and high-net-worth individuals to the Islamic Banking business.
Promote Shariah-compliant banking products and services to meet customers' financial needs.
Grow the deposit portfolio by acquiring new current and fixed-term deposit accounts.
Achieve agreed revenue, asset growth and business development targets.Corporate Banking and Credit Management

Manage a portfolio of SME and corporate clients, including accounts with varying turnover levels and credit requirements.
Prepare, review and process credit proposals for financing facilities.
Conduct detailed financial assessments, including balance sheet, income statement and cash flow analysis.
Review customer documentation, account conduct and repayment history to support sound credit decisions.
Identify opportunities to improve portfolio profitability, strengthen client relationships and increase returns.Portfolio Monitoring and Risk Management

Monitor account activity, credit movements, business volumes and facility documentation.
Ensure account records and supporting documentation remain accurate, complete and up to date.
Monitor repayments and identify early warning indicators of potential financial difficulties.
Escalate emerging risks appropriately and follow up on overdue payments.
Work with recovery teams where necessary to support the effective management of distressed accounts.
Provide regular management information and portfolio performance updates.Customer Service and Stakeholder Management

Deliver a consistently high standard of customer service and respond promptly to client queries and complaints.
Ensure customer information is accurate and maintained in accordance with internal procedures.
Work closely with internal teams, including Risk, Operations and branch colleagues, to support efficient service delivery.
Represent the organisation professionally and build strong relationships with internal and external stakeholders.Team Leadership and Development

Provide guidance and support to Assistant Relationship Managers and junior colleagues.
Support the development, performance and capability of team members.
Contribute to team meetings, training initiatives and continuous professional development.
Identify opportunities to improve processes, procedures and overall operational effectiveness.
Undertake additional projects and responsibilities as required.

About You

To be successful in this role, you will have:

At least 10 years' relevant experience in a Relationship Manager or equivalent role within the Islamic Banking sector.
Strong experience in corporate banking, commercial banking and SME relationship management.
In-depth knowledge of Shariah-compliant banking products, financing facilities and deposit solutions.
A proven ability to develop new business, acquire customers and grow profitable client portfolios.
Experience preparing and assessing credit proposals, analysing financial statements and monitoring credit risk.
Strong financial analysis, negotiation and commercial decision-making skills.
Experience managing and developing colleagues, including providing guidance to junior relationship management staff.
A strong understanding of UK banking regulations, compliance requirements, internal policies and procedures.
Excellent communication, interpersonal and customer relationship management skills.
Relevant professional qualifications and a commitment to ongoing professional development.

Key Skills and Competencies

Business development and relat