Content Designer

On behalf of DWP, we are looking for a Content Designer for a 6 Month (Inside IR35) contract based in Manchester, Leeds, Sheffield or Newcastle (3 days per week on site).

Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.

The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives.

Working with DWP, you will be helping us to drive our priorities to:

* Help people to move into work and support those already in work to progress, with the aim of increasing overall workforce participation
* Help people to plan and save for later life, while providing a safety net for those who need it now
* Provide effective, efficient, and innovative services to the millions of claimants who rely on us every day, including the most vulnerable in society
* Improve experience of our services while maximising value for money for the taxpayer.

As a Content Designer, your main responsibilities will be:
* Design and deliver user-centered content using evidence and research findings.
* Work collaboratively within a multidisciplinary agile team.
* Contribute to discovery activities and test-and-learn approaches.
* Develop content structures and information architecture that improve user journeys.
* Create, iterate and refine content based on user feedback and performance data.
* Apply content design best practices and design system standards.
* Support the continuous improvement of digital services through iterative design.

Essential:
* Evidence-based design and content decision-making.
* Designing collaboratively with multidisciplinary teams.
* Content management and information architecture.
* Iterative design, using user feedback and research insights to improve content.
* Experience working within a government department or a similarly complex organisation and knowledge/experience of GDS

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident

As a member of the Disability Confident Scheme, DWP guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

Armed Forces Covenant

DWP guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

In applying for this role, you acknowledge the following 'this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. xwwtmva As such the payment to the intermediary and your income resulting from this contract will be different'.