Operation Manager

This Operations Manager position is ideal for someone who enjoys taking ownership across a broad operational remit. You’ll oversee a small but capable facility responsible for building a multi-product hardware system, managing quality, coordinating logistics, and keeping production activity running smoothly day to day. It’s a hands-on role suited to someone who is structured, practical, and confident, stepping into a period of transition with a “get things done” approach.While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.The organisation produces a suite of hardware devices built through multi-day assembly processes, including wearable units, controllers and supporting components. The Reading site plays a critical role in the company’s overall delivery capability. They are looking for someone who can stabilise operations, build structure, and drive efficiency while working closely with the wider leadership team.As the Operations Manager, you’ll oversee production planning, build processes, quality standards, supplier coordination, and outbound logistics. You will also play a key role in improving workflows, preparing for upcoming product upgrades, and supporting the evolution toward higher-volume manufacturing.This role is on-site four days per week, with occasional travel to other UK sites or suppliers depending on operational need.Responsibilities IncludeOverseeing daily production activity, ensuring assemblies are completed accurately, efficiently, and to specificationMaintaining quality standards, leading inspections, and supporting root-cause analysis for any product issuesCoordinating logistics for global shipments, including RMA returns, replacements, and order fulfilmentManaging planning, scheduling, and material readiness using the E-Max ERP systemSupporting and guiding the technicians and logistics team, ensuring processes are understood, documented, and consistently followedWorking closely with procurement to monitor component availability and manage supplier performanceReviewing build processes and identifying opportunities for efficiency, reliability and cost improvementEnsuring traceability, documentation and compliance requirements are followed across all products and repairsParticipating in knowledge-transfer activities as part of the leadership transitionSupporting incoming product changes and future scaling toward higher-volume manufactureWhat You’ll BringStrong experience in operations, production and/or quality leadership within electronics, electromechanical assembly, or similar environmentsComfortable running a small, lean facility with a wide-ranging remit across production, quality, stock, and logisticsHands-on approach with willingness to step into day-to-day detail where neededExperience with ERP systems (E-Max ideal, SAP or similar also relevant)Understanding of quality management, inspection processes, and systematic problem resolutionAbility to engage confidently with leadership, suppliers, technicians, and cross-functional teamsStrong organisational skills and comfort handling multiple ongoing prioritiesThis is a varied, practical leadership role with real influence. You’ll take charge of stabilising and improving a complex, multi-product build environment, and help prepare the facility for the next generation of products. The work is visible, hands-on, and well-suited to someone who enjoys responsibility across operations, quality and logistics. xwwtmva If you are interested in the Operations Manager position, please contact Emily Wright.