Relief Sales Advisor

2 weeks ago

Cambridge, Cambridgeshire, United Kingdom Bellway Homes Full time
Relief Sales Advisor
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to you about how this could work for you.

There is an exciting opportunity to join Bellway, one of the UKs largest house builders. Our Eastern Counties Division is looking to recruit a Relief Sales Advisor to join the Divisions Sales team.

Some sales sites you may be required to cover include:

  • The Ferns, Kennett, Cambridgeshire, CB8 7QQ
  • Bronze Fields, Bury St Edmunds, Suffolk, IP32 6GJ
  • Ivy Hill, Bacton, Suffolk, IP14 4NS
  • Beaumont Park, Dunmow
  • Pinewood Grange, Stowmarket, Suffolk, IP14 5XN
  • Whitehill Gardens, Godmanchester, Cambridgeshire, PE29 2LQ
  • Stilton Gate, Stilton, Cambridgeshire, PE7 3RR

The Role

The role of Sales Advisor, reports to the Sales Manager and carries out all aspects of the day to day running of the site sales complex, ensuring that outstanding customer service is delivered throughout the customer journey. This includes achieving qualified sales reservations and meeting or exceeding sales targets, as well as efficiently progressing reservations through to exchange of contracts and legal completion.

Principal accountabilities of the role include:

  • Ensure that the general presentation of the site and that of the sales complex is maintained to a high standard.
  • Ensure that all relevant information required to be able to give full and accurate information to purchasers is available and maintained at all times.
  • Guide potential purchasers around show homes, stock plots and site to fully demonstrate the product.
  • Ensure visitors and potential purchasers to site are aware of Bellways Health and Safety Policy and they are always accompanied by a Bellway representative.
  • Maintain accurate records using Bellways in-house CRM system.
  • Liaise with purchases, solicitors and financial advisers on a regular basis.
  • Arrange for a customer to attend a home demonstration with the Site Manager and carry out the Companys handover policy.
  • Assist purchasers following legal completion with any defects or customer care issues
  • Attend and minute a weekly Sales/Site Meeting with your Site Manager.
  • Proactively work with Sales Managers and colleagues to suggest ideas to achieve increased sales.

Experience, Qualifications and Skills

Experience

  • Experience of working within a face to face sales environment.
  • Experience of working as a Sales Advisor for a residential house builder is desirable.

Qualifications and Training

  • GCSE Maths and English Grade 4/C or above (or equivalent)

Skills and Aptitude

  • Effective negotiation and sales skills
  • Good administration skills
  • Strong communication and listening skills
  • Ability to work on own as well as part of a team
  • IT literate and the ability to adapt to new systems
  • Committed to diversity and inclusion

The Role and Working Conditions

  • Willing to be flexible in respect to day to day duties and hours worked.
  • As this role is a relief role it will require travelling between sites.
  • Lone working, dependant on site.
  • Able to work weekends and bank holidays.

In return we can offer you:

  • Competitive basic salary + monthly commission
  • Contributory pension scheme
  • 25 days holiday, plus bank holidays
  • Access to discounts and benefits portal
  • ShareSave Scheme
  • Cycle to Work Scheme
  • Life assurance
  • Holiday Purchase Scheme
  • Earn and Learn Opportunities

We reserve the right to close this vacancy if a large volume of applications are received.

JBRP1_UKTJ

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