HR Consultant

HR Consultant (Employee Relations–focused) – MAD-HR is looking for an HR Consultant (Employee Relations–focused) to join them at their Ipswich, Suffolk office in this exciting full-time, permanent position supporting SME clients across Suffolk and the surrounding region.Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.Whilst this role offers the flexibility of home-based working, ideally, you will be based within 30 miles of Ipswich, with flexibility to travel to client sites across the region as required.Fantastic company benefits include:Competitive Salary: from £32,500 per annum, depending on experience.Holiday: 33 days annual leave, including Bank HolidaysPension: Contributory scheme, auto-enrolment appliesEmployee extras such as: Healthcare and Life Cover, career development, training opportunities, flexible working, and the chance to work on impactful HR and L&D projects.About the role:As an HR Consultant (Employee Relations–focused), you will work closely with clients, providing hands-on support and advice to help them confidently manage employee relations matters. You will be delivery focused as you manage multiple ER cases, provide clear employment law guidance, draft and review documentation, and coach managers to handle sensitive situations effectively. Working hours are 9am – 5pm, with some flexibility for networking and events. Please note: The role requires flexibility to travel to client sites within approximately 30 miles of Ipswich.Main Duties and Responsibilities:Deliver outsourced ER support and act as a trusted advisor to managers and business owners, managing disciplinary, grievance, performance, absence, capability, and conduct cases.Provide clear, compliant guidance on employment law, best practice, and risk management.Support clients through complex scenarios, including restructures, redundancies, TUPE, and settlement agreements.Draft and review ER documentation and coach managers to handle ER matters confidently.Identify wider people risks and opportunities, contributing to strategic HR improvements and collaborating with the MAD-HR team, including L&D, to enhance organisational capability.About you:As an HR Consultant (Employee Relations–focused), you will be a CIPD-qualified (Level 5 minimum) HR professional with strong, demonstrable ER experience. You will be confident handling complex ER cases independently, have up-to-date knowledge of UK employment law, and be commercially aware, balancing legal risk with business needs. Excellent communication skills, organisation, resilience, and the ability to manage competing priorities are essential. Experience working with SMEs, change management, restructuring, or TUPE is highly desirable. You will need to have access to your own car to travel to clients and events.Why MAD-HR:MAD-HR is a growing, values-led HR consultancy guided by our PARIS values: Passion, Accountability, Results, Integrity, and Simplicity. We provide outsourced HR support to a diverse range of SMEs, helping clients manage everything from day-to-day people issues to long-term organisational change. We pride ourselves on delivering practical, visible impact through our HR advice and support.If you have the relevant skills and experience for this HR Consultant (Employee Relations–focused) role and would like to be considered, please apply by submitting an up-to-date CV. We look forward to hearing from you.Please check your email inbox and spam/junk folder for any correspondence regarding this vacancy.If you require any reasonable adjustments or information in an alternative format, please let us know as soon as possibleNo recruitment agencies, pleasePlease check your email inbox and spam / junk mail folder for any email correspondence for this role.Additional keywords: HR Consultant, HR Business Partner, HR Manager, HR Advisor, Employee Relations, People Operations, HR Strategy, HR Projects, Learning & Development, HR Outsourcing, HR Solutions, HR Policies, CIPD, Case Management.This vacancy is being advertised and handled through Spider, the region’s Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. xwwtmva As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application