Product Manager

At Exodus (part of Travelopia), we love adventure travel and always have. We first took a group of travelers to the Himalaya 50 years ago and have since expanded to every continent of the planet. Today, we offer hundreds of itineraries across the globe, focusing on responsible travel that supports local communities and preserves the environment while aiming to provide meaningful experiences to all who travel with us.The information below covers the role requirements, expected candidate experience, and accompanying qualifications.We are looking to hire a Product Manager - Southeast Asia & Japan to join our team Reporting to the Senior Product Manager, you’ll own the strategic development of your destinations, focusing on innovative product design, effective contracting and negotiations, supporting operations and driving excellent customer satisfaction.What we’ll offer:Hybrid working pattern (2 days a week in our Surbiton office)Competitive salary plus bonus schemeContributory Pension scheme25 days annual leave plus your birthday off and bank holidaysVarious employee discounts and travel opportunitiesCareer progression opportunitiesWhat you’ll do:You will manage a range of tours, extensions and hotels through direct and DMC contracting across your destinations. Key objectives:Analyse customer and competitor data to build an innovative, unique and commercially profitable regional portfolio and strategyMaintain and nurture strong supplier relationships, managing rate negotiations, overrides and commercial agreements, external marketing agreements including with tourist boards, contractual compliance and ensuring health & safety objectivesBuild and manage a positive and constructive relationship with your range of local operators throughout the contracting and operational cycleMaintaining excellent operational standards by analysing and acting on customer feedback and trendsWorking closely with the commercial teams to optimise our tours through volume, revenue and trip fillSupport marketing and trade with inspirational content and trading requirements, ensuring we are using product insights to effectively market our destinations to grow our source marketsSupport the international sales team to understand requirements, maximise tour occupancy and remove barriers to bookingEnsure product content is accurate and optimised to support online conversion targets, focusing on accurate trip content and quality.What you’ll bring:A motivated and inspiring individual to help deliver outstanding product experiences to our customers and profit to the businessA passionate traveller with a specialism or expertise in Southeast Asia & Japan productsStrong experience of product management and contracting in a travel or tour operator businessA proven experience of negotiating rates, commercial agreements and tactical buyingExcellent attention to detail. Strong analytical & commercial skills. A willingness to learn and developStrong communication skillsAbility to prioritise and manage workloads on a day to day basis, adept at moving deadlines and fast paced environmentInterest or experience of outdoor or adventurous activities such as trekking, walking or cycling is an advantageIT literate - Excel, PowerPoint and WordBe able to travel regularly and last minute for business purposesWe believe people perform best when they can be their true selves and diverse teams drive better results. xwwtmva We’re committed to fostering a diverse, equitable, and inclusive environment where everyone can succeed.Travelopia ensures an inclusive workplace for all. If you need accommodations during the recruitment process, please inform us here: