IT Technician

Role OverviewIT Technician responsible for maintaining a secure, stable technology environment across multiple sites.Requirements: Full UK driving licence and right to work in the UK.Key Responsibilities1st & 2nd Line Support: Provide fast, high-quality technical support and own issues to resolution.Microsoft 365 Administration: Manage Exchange, Teams, SharePoint Online and OneDrive.Hardware & Security: Deploy and configure desktops, laptops, and mobile devices, ensuring secure Windows 11 environments.IT Projects: Support digital improvement work, new technology rollouts, and process automation.Documentation: Maintain clear technical and user-focused guides.Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.Essential SkillsExperience in a 1st/2nd line support or IT Technician role.Strong Microsoft 365 administration skills.Proficiency with Windows 11 deployment, troubleshooting, and hardware support.Clear, confident communication with users at all levels.Logical problem-solving and commitment to service excellence.DesirableIT certifications (e.g., Microsoft 365, CompTIA).Basic networking knowledge (routers, firewalls, access points).Experience in care, charity, or similar environments.Experience with mobile/MDM management (e.g., Intune).What You GainPurposeful work: Supporting technology that enables frontline services.Professional growth: Involvement in digital transformation and new technologies. xwwtmva Supportive environment: Small, collaborative IT team with a strong focus on problem-solving and development.