Service Manager
2 weeks ago
About The Role KONE are seeking an experienced Service Manager to join their team at Heathrow. As a global leader in the lift and escalator industry, KONE provides lifts, escalators and automatic doors, as well as solutions for maintenance and modernisation to add value to buildings throughout their life cycle. Through more effective People Flow®, they make people's journeys safe, convenient and reliable, in taller, smarter buildings. The Service Manager leads and coaches the team of Maintenance Supervisors to reach the Maintenance operations targets and objectives. Role Responsibilities: Accountable for safety of employees and end-users, ensuring safety is a mindset without any compromises Accountable for leading the Maintenance Operations and ensuring the quality and profitability of service delivery Accountable for making sure that individual target setting, and action planning takes place annually, and is followed up in regular reviews (Field Operations Management Model FOMM) Accountable for making sure that safety and business process are regularly audited, and needed corrective actions identified and implemented Accountable for team’s received orders as well as that short- and long-term monetary targets are met, and that work is executed and invoiced Leadership / People management Leads and coaches the team of supervisors and manages the performance of the team through weekly 1-on-1 discussion with supervisors, regular field/customer visits with supervisors and regular field audits with supervisors Coach team of supervisors, and technicians to be customer centric Accountable that customer experience acceleration touchpoints are followed during the whole maintenance contract lifecycle About You Proven team development and leadership experience Industry or experience working in infrastructure or construction projects is highly desirable Strong technical background in quality management is essential Excellent communication and people skills, enabling you to build positive relationships with internal and external stakeholders Proficiency in coordinating maintenance activities, managing work orders, and ensuring timely completion of tasks Demonstrated project management skills and ability to lead initiatives through to completion Comfortable working in fast-paced, complex, and changing environments Experience supporting or conducting audits (internal or external) High attention to detail and a proactive approach to problem-solving Providing exceptional customer service
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Customer Service Advisor
4 days ago
Feltham, United Kingdom Parker Car Service Full timeEstablished in 1989, Parker Car Service has evolved into the market leader for providing private hire services to over half a million customers within and outside of London. Voted Best Private Hire Company in the UK in 2017, we are always striving to be better and keep up the already high standard expected. **We are currently looking for someone flexible...
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Customer Service Advisor
2 days ago
Feltham, United Kingdom Parker Car Service Full time**About Us**: Parker Car Service, established in 1989, has evolved into the market leader in providing private hire services to over a million customers within and outside of London. Our team comprises over 500 drivers and 60 dedicated staff members. We have recently won prestigious awards, including Taxi Company of the Year (South) at the 2023 Taxi Summit...
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Youth Custody Service
1 week ago
Feltham, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 388796 **Salary**: - £56,221 - £61,843 - A Civil Service Pension with an employer contribution of 28.97% **Job grade**: - Senior Executive Officer - HMPPS Band 8 **Contract type**: - Permanent **Type of role**: - Psychology **Working pattern**: - Flexible working, Full-time, Job share, Part-time **Number of...
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Technical Services Manager
2 weeks ago
Feltham, United Kingdom TGM Consulting Ltd Full timeJob DescriptionExperienced TSM / M&E Manager required to oversee the Services on a £10m fit-out project of which the M&E packages are £4m.This role will be to be based on site and keep on top of all the M&E Subbies on a day to day basis, this will include all the site meetings, H&S and overseeing approx 40 guys on site each day, making sure all the...
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Technical Services Manager
3 days ago
Feltham, United Kingdom TGM Consulting Ltd Full timeJob DescriptionExperienced TSM / M&E Manager required to oversee the Services on a £10m fit-out project of which the M&E packages are £4m.This role will be to be based on site and keep on top of all the M&E Subbies on a day to day basis, this will include all the site meetings, H&S and overseeing approx 40 guys on site each day, making sure all the...
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Technical Services Manager
2 weeks ago
Feltham, United Kingdom TGM Consulting Full timeExperienced TSM / M&E Manager required to oversee the Services on a £10m fit-out project of which the M&E packages are £4m.This role will be to be based on site and keep on top of all the M&E Subbies on a day to day basis, this will include all the site meetings, H&S and overseeing approx 40 guys on site each day, making sure all the installations and...
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Service Level/delivery Manager
2 weeks ago
Feltham, United Kingdom Lorien Full timeWe are looking for a Service Level/Delivery Manager to join us on a 6/12 month contract, inside IR35. You will need to: - Understand the regulatory and compliance requirements for the CAA Cyber Oversight Regime. - Work with cyber security and compliance experts to bridge cyber requirements with our contextual and business requirements, i.e., don't just...
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Voids & Complex Works Service Manager
4 weeks ago
Feltham, United Kingdom Lampton 360 Limited Full timeVoids & Complex works Service Manager Permanent £62,000 - £65,000 Based in Feltham Mon – Friday – 7.30am – 4.00pm About Lampton Services Lampton Services are an awarding winning business, providing a range of services, commissioned by LBH, for residents in the borough. From collecting recycling and waste, to maintaining parks, repairing and upgrading...
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Voids & Complex Works Service Manager
1 week ago
Feltham, United Kingdom Lampton 360 Limited Full timeVoids & Complex works Service Manager Permanent £62,000 - £65,000Based in FelthamMon – Friday – 7.30am – 4.00pmAbout Lampton ServicesLampton Services are an awarding winning business, providing a range of services, commissioned by LBH, for residents in the borough. From collecting recycling and waste, to maintaining parks, repairing xsabvtc and...
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Voids & Complex Works Service Manager
1 week ago
Feltham, United Kingdom Lampton 360 Limited Full timeVoids & Complex works Service Manager Permanent £62,000 - £65,000Based in FelthamMon – Friday – 7.30am – 4.00pmAbout Lampton ServicesLampton Services are an awarding winning business, providing a range of services, commissioned by LBH, for residents in the borough. From collecting recycling and waste, to maintaining parks, repairing xwwtmva and...
