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NEPTS Patient Transport Driver-BH

2 weeks ago

London, Greater London, United Kingdom Barts Health NHS Trust Full time

Job overview

*Previous applicants within the last 12 months need not apply

Advert for NEPTS Patient Transport Driver:

We are looking for motivated and experienced Ambulance Drivers to join the Non-Emergency Patient Transport Service (NEPTS) at Barts Health.

Our NEPTS is available for patients who cannot travel to or from our hospitals using any other method of transport because of their medical or mobility condition, or because their medical condition would otherwise worsen. All requests for patient transport are assessed on medical need. Transport is only provided for patients coming from their home addresses to North East London NHS Trust locations. Transport is also provided for patients going home from a North East London NHS Trust locations to a booked address stated by the ward or clinic anywhere in the mainland UK.

2 Years driving experience and full manual UK driving license required

Main duties of the job

The NEPTS Ambulance Driver performs a key role in providing a safe transport service for patients requiring transport to and from the Trust's hospitals ensuring that all patients are transported in a timely manner in comfort and with minimal stress. The Ambulance Driver's main duties includes transferring patients to and from their vehicle using a variety of equipment based on the patient's mobility needs (including wheelchairs, carry chairs, stair climbers or stretchers) and ensuring that their vehicles are maintained in a clean and tidy manner, reporting immediately any defects or accidents. The Ambulance Drivers are also responsible for conducting dynamic risk assessments of patients and/or their environment before they are transported in non-emergency situations.

Working for our organisation

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

This post is permanent post.

For more information, please contact Winston Flemming on

Person specification

Qualifications

Essential criteria

BTEC or NVQ3 equivalent education Good knowledge of UK geography Clean driving license

Desirable criteria

Advanced driving qualifications

Experience

Essential criteria

Previous experience of working in a healthcare setting. Dealing with the elderly or infirm Experience of working within a Patient transport environment Understanding of Data Protection, Freedom of Information and Caldicott principles. Experience of co-ordinating, reviewing and interpreting patient transfer requirements Experience in reporting incidents and near misses and ability to share adequate handover information.

Desirable criteria

Should have an appreciation of the relationship between the CCG, the Patient User Group and Clinical groups Should have an appreciation of CQC requirements as it relates to patient transport services.

Skills

Essential criteria

Able to work on own initiative, organizing and prioritizing own and others workloads to changing and often tight deadlines. Ability to complete dynamic risk assessment before patient transfer to ensure safety Takes decisions on difficult and contentious issues where there may be several courses of action. Good interpersonal skills, ability to work as a team Clear communication (verbal, non-verbal, written) Active listener - Teamwork/individual Problem solving - Decisive/assertive Ability to plan good and economical routes

Knowledge

Essential criteria

Freedom of Information Act Understanding of Equal Opportunities policies and procedures. To develop organizational culture in line with Trust Values and behaviors. Ability to prioritize workload, work under pressure and deliver results. Adaptability, flexibility and ability to copy with uncertainty and change Professional calm and effective manner. Experience of dealing with people in difficult and challenging circumstances applying 'customer care' skills –

Personality

Essential criteria

Good interpersonal skills Good communication skills Able to work on own initiative Dependable Able to work under pressure Be sympathetic to the needs of patients Able to work within team framework Honest/trustworthy - Selfdisciplined - Flexibility - Adaptability (resourceful) - Approachable - Fair/courteous - Empathetic - Tactful/discreet

Desirable criteria

Sense of humor

Motivation

Essential criteria

To improve quality of service To be self-motivated To deliver agreed objectives on time

Other

Essential criteria

Demonstrable ability to meet Trust values Responsible outlook