Head of Technology – AI Business Solutions

JOB DESCRIPTION Join Kainos and Shape the Future At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.Ready to make your mark? Join us and be part of something bigger.Role Overview: Kainos’ AI Business Solutions Practice helps customers transform their organisations using Microsoft Dynamics 365, Power Platform and emerging AI capabilities including Copilot and Copilot Studio. As the practice continues to expand, we are strengthening our leadership team by appointing a Head of Technology.This role is the senior technical leader for the practice. You will set and evolve the technical direction for Dynamics 365, Power Platform and Copilot, provide architectural leadership across pre-sales and delivery, and help shape how we design modern,secureand scalable solutions using Microsoft technologies. You will work closely with the Practice Director and other practice leaders to ensure our technical vision, engineering standards and offerings continue to meet customer expectations and align with Microsoft’s roadmap.You will also lead how the practice adopts AI-first design principles across Dynamics, Power Platform and Copilot Studio, ensuring our solution approaches keep pace with the rapid evolution of Microsoft's AI ecosystem and reflect responsible, scalable engineering practice.A key part of the role is developing technical capability. You will lead our community of architects and engineers, provide technical mentorship, and shape the technical skills and practices that underpin our future growth. You will also act as a trusted adviser to senior customers and partners, helping them make confident technology decisions and adopt Business Applications and AI capabilities effectively.This role is suited to someone with deepexpertisein Dynamics and Power Platform, a strong architecturalfoundationand a passion for developing people,capabilityand technical excellence at scale.Key responsibilities oftheAI Business SolutionsHead of Technology are:Technology Strategy & DirectionSet the technical direction for the Business Applications Practice, ensuring our approach reflects customer needs and stays aligned with Microsoft’s roadmapDefine andmaintainarchitectural standards, reference models, integration patterns and security guidelines across Dynamics 365, Power Platform and Azure servicesProvideclear guidance on how emerging Microsoft capabilities, including Copilot, Copilot Studio,Fabricand data/AI services, should be evaluated and adoptedShape and evolve reusable patterns and delivery approaches that improve consistency,qualityand scalability across our portfolioDefine how AI capabilities across Copilot, Copilot Studio, Fabric andFoundryare incorporated into standard design patterns, technicalarchitecturesand delivery methods.People & Capability LeadershipProvide technical mentorship to architects and engineers, supporting growth in solution design,architectureand engineering excellenceLead capability uplift across Dynamics, Power Platform,integrationand AI-aligned skills, ensuring the practiceremainscurrent with certification and best practiceFoster an inclusive, collaborative technical community that promotes knowledge sharing and continuous learningSupport hiring for senior technical roles by defining required technical competencies andparticipatingin technical assessments where neededProvide technical oversight for the design and lifecycle of accelerators, reusablecomponentsand managed service elements, ensuring they align to Microsoft priorities and strengthen our commercial and delivery differentiationCustomer & Partner EngagementAct as a senior technical adviser to customers, guiding architectural decisions, transformationroadmapsand complex solution designBuild trusted relationships with senior stakeholders across commercial, public sector and healthcare clientsEngage with Microsoft on product roadmap discussions, engineeringguidanceand joint customer activitySupport evaluation and onboarding of strategic partners and ISVs where they enhance our solution capabilitiesRepresent Kainos in customer briefings, technicalforumsand partner events in a clear and credible mannerPre-sales, Solutioning & Delivery AssuranceProvide senior architectural oversight to key bids, ensuring proposals arefeasible,secureand aligned to our technical standardsProvide oversight on major or strategically important bids, ensuring the proposed solution aligns with technical standards and is bothfeasibleand scalableOffer delivery assurance and oversight on high-impact programmes or technical escalationsEnsure projects follow engineering best practice, architectural governance and agreed technical standardsSupport delivery teams in resolving complex technical challenges and promote a proactive problem-solving cultureOwn the definition and evolution of technical governance for the practice, including quality gates, design standards, architectural reviewprocessesand code guidelines that support consistent, high-quality delivery across all teamsInnovation, IP Development & Continuous ImprovementIdentifyopportunities to develop reusable components, patterns,acceleratorsor tools that increase delivery efficiency and support repeatabilityContribute to the creation and refinement of service offerings across Dynamics, Power Platform and AI-enabled capabilitiesLead structured evaluation of new Microsoft technologies, assessing where they can be responsibly applied within customer solutionsCollaborate with wider Kainos teams to align on tooling,methodsand responsible engineering practicesPromote continuous improvement across engineering approaches, solutiondesignand delivery methodsContribute to thought leadership through internal knowledge sharing, technical write-ups, customer briefings or speaking engagements where appropriateEssential ExperienceSignificant experienceoperatingin a senior technical or architectural leadership role within the Microsoft Business Applications ecosystemDeepexpertisein Dynamics 365 Customer Engagement and strong familiarity with other D365 modules or ERP workloadsProven experience shaping enterprise-scale solutions and guiding technology choices through design,roadmapand delivery phasesStrong architectural grounding and practical experience leading complex programmes or multi-team implementationsDemonstrated ability to influence senior stakeholders, communicate clearly with C-levelaudiencesand guide strategic technology decisionsExperience developing,coachingand mentoring technical talent, witha track recordof building high-performing technical teamsEvidence of working in a consulting or professional services environment within the UK or EMEA, ideally involving multi-sector exposureStrong commercial awareness and the ability to balance technical integrity with business outcomesExperience contributing to or assuring pre-sales activity, including shaping solutions, estimates and technical elements of proposalsDesirableExperienceExperience working directly with Microsoft field,engineeringor partner teams, including engagement on roadmap, co-sellor joint customer activityFamiliarity with Azure Data, Fabric, AI/ML or Copilot/Copilot Studio capabilities and how they extend Business Applications solutionsExperience developing reusable assets, accelerators,frameworksor solution patternsContributions to knowledge sharing, meetups, technical communities,blogsor eventsExposure to multiple sectors such as financial services, public sector,healthcareor manufacturingExperience influencing or shaping go-to-market offerings or technical elements of service propositionsA successful candidate is likely to:Be an experienced Principal Architect or senior hands-on technology leader ready to step into a broader practice-wide remitHave a balanced mix of technical depth, architectural rigour, peopleleadershipand customer-facing confidenceBe comfortable taking ownership of standards, coachingothersand shaping capability while staying grounded in real-world deliveryThrive in a collaborative, growing practice where they can make a visible impactEmbracing our differences  At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.