Customer Service Advisor

8 hours ago


Slough, United Kingdom Jago Consultants Full time

Job DescriptionJob role – Service Advisor Location – Slough Salary – Dependant on experience (up to £38,600 OTE) I am recruiting for an automotive dealership in the Slough area who are looking for an experienced Service Advisor to join their hugely successful dealership. The successful candidate ideally will have previous experience as a Service Advisor and proven customer service experience skills. Service Advisor job duties include: To Manage all service telephone and Walk-in enquires To meet and greet customers, qualify and identify customer’s needs for at vehicle drop-off To progress and update the customer throughout the day To discuss and up-sell additional work to the customer. Advise, and forward diarised unsold work Carry out inspections where necessary prior to handover to customer To ensure you deliver outstanding customer satisfaction To apply for our Service Advisor role you will need to be able to demonstrate some of the skills that will prove very beneficial in the position, including: Teamwork Ability to multi-task Ability to work to deadlines Confident and professional communication skills Highly Organised Ideally have previous experience as a service advisor A good technical knowledge of vehicles To have a positive, customer focused attitude and approach to your work To have a valid driving licence



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