Floor Manager

5 days ago

London, Greater London, United Kingdom Urban Pubs & Bars Full time
Floor Manager - The George & Dragon

We are searching for a talented, passionate floor manager who is confident in leading a vibrant team to join us at Wanstead newest opening, The George & Dragon

Are you someone who is charismatic, easy to be around yet organised and detail orientated. Are you effective with your communication as a front of house leader? Could you manage a variety of aspects of the wider operation whilst delivering a smooth and engaging service in a high-volume business?

The successful floor manager will be responsible for:

  • Leadership & Training of our floor team

  • Stewardship of daily services

  • Development of supervisors & senior team members

  • Management of weekly operational processes & procedures

  • Oversight to elevate guest experience & service standards

  • Foresight to develop commercial opportunities & performance


This role is ideal for someone looking to advance their career where there are great opportunities as we continue to expand our business.

You Are:

  • Able to demonstrate sound working skills in all areas of bar & drinks service. Delivering practical knowledge and best practice

  • A natural leader with a wide array of experience & training in high-paced, fresh food, guest service businesses.

  • A Floor Manager with a real eye for detail, looking to take your next career step and challenge yourself in a large volume business with huge potential for further growth

  • Able to work closely alongside the General Manager and leadership team to deliver outstanding services, elevated guest experience and enjoyable & safe working environment

  • An effective communicator & role model who can lead by example, coach and develop their team

  • An ambitious manager who has a keen desire to learn and grow as they develop their career

  • Ready to be apart of an independent group and expanding brand, leading by example

Our Offer:

  • An attractive rate of pay as part of a fun, driven & engaged team

  • A progressive training and development programme

  • Career progression and promotion opportunities with regular new openings and refurbishments

  • An environment in which creativity and flair are celebrated

  • The opportunity to make strategic decisions within your business - not simply following a branded template

  • Get out and about, you automatically get discounts across all our pubs, bars and restaurants - 30% off the total bill

  • Annual team trips abroad, regular management incentives and socials - a fun, family atmosphere

  • Employee Assistance Programme (EAP)

Who We Are:

Part of the award winning Urban Pubs & Bars (Publican Awards Best Managed Pubs 1-50), a fast growing independent hospitality group with an incredible and diverse range of pubs, bars and restaurants all with their own individual identity.


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