Night Helpdesk – Bristol

2 weeks ago


Bristol, United Kingdom Phoenix Resourcing Services Full time

Consultant name: Catherine Rowland Call for more information on this position: Job reference: 000000000096630-1 Date posted: 03/11/2025 Helpdesk Operative Location: Bristol Hours: Part-time, Nights (2 on / 2 off shift pattern) We’re looking for a Helpdesk Operative to join our team and play a vital role in supporting our customers and colleagues. As a Helpdesk Operative, you’ll be the first point of contact for queries, ensuring issues are logged, managed, and resolved efficiently. What you’ll do Act as the first point of contact for calls and enquiries during night shifts. Log, categorise, and track jobs or requests using our internal system. Prioritise and allocate tasks to the right teams to meet service deadlines. Liaise with subcontractors and coordinate site visits where required. Keep customers updated on progress and provide excellent communication throughout. Support colleagues with scheduling, reporting, and general administration. Assist with purchase orders, invoicing, and other ad-hoc tasks. What we’re looking for in a Helpdesk Operative Strong IT skills (Microsoft Office, email, and data entry). Excellent communication skills and a confident telephone manner. A positive, proactive attitude with the ability to work under pressure. Organised, reliable, and able to prioritise tasks effectively. A team player who can also work independently. Flexible, adaptable, and customer-focused. Desirable skills for a Helpdesk Operative Previous experience in a helpdesk, call centre, or facilities management role. Experience with CAFM systems or job logging tools. Basic knowledge of building services/maintenance. Why join us as a Helpdesk Operative? You’ll be part of a friendly, supportive team where your role makes a real difference. We value respect, teamwork, transparency, and continuous improvement—and we’re committed to helping you grow and succeed. Catherine Rowland



  • Bristol, United Kingdom PRS LTD Full time

    To Apply for this Job Click Here Helpdesk OperativeLocation: BristolHours: Part-time, Nights (2 on / 2 off shift pattern) We’re looking for a Helpdesk Operative to join our team and play a vital role in supporting our customers and colleagues. As a Helpdesk Operative, you’ll be the first point of contact for queries, ensuring issues are logged, managed,...


  • Bristol, United Kingdom North Bristol NHS Trust Full time

    A healthcare organization in Bristol seeks an FM Central Administrator to support helpdesk operations and provide administrative assistance across Facilities Management. Candidates should have excellent customer service skills, experience in a help desk environment, and IT training qualifications. This role is vital to ensure a smooth operation that supports...


  • Bristol, United Kingdom Hunter Selection Full time

    Bristol **Helpdesk Administrator**: Helpdesk Administrator Bristol up to £23,000 My client is seeking a highly motivated individual to join their expanding administration team. Main responsibilities will include providing helpdesk service, taking calls and entering data onto the system, supporting the planned maintenance programme by generating jobs...


  • Bristol, United Kingdom North Bristol NHS Trust Full time

    Do you want to act with autonomy, bring new ideas to the party, we are looking for an enthusiastic, self-motivated, FM Central Admin Team Leader to join a team of forward looking and energetic people in an NHS environment of change. This is an exciting role, for you to help organize the daily workflow with support from the line manager and ensure all work...


  • Bristol, United Kingdom North Bristol NHS Trust Full time

    8 month Secondment Opportunity -Team Leader An eight month secondment opportunity for a Team Leader has arisen within FM Operational Services at Southmead Hospital. - The role covers a 3 week rotational shift pattern of 6-2; 10-6 and 8-4 with one day weekend working every third week. Therefore, flexibility is key within this role. - You will supervise a...


  • Bristol, United Kingdom Thrive SW Full time

    OUT OF HOURS HELPDESK ADMINISTRATOR -WFH Bristol Are you a Administrator with good customer services experience or a Helpdesk Administrator looking for remote working and able to work evenings and weekend shifts. You must Live in or around Bristol due to the training Due to a new contract with 24 hour coverage being awarded this Facilities and Engineering...

  • Night Supervisor

    2 days ago


    Bristol, United Kingdom The Bristol Full time

    **Night Supervisor**: **Contract**:Permanent** **Salary**:£12.71 per hour + 10% night premium***: As a** Night Supervisor** you will be responsible for the safety and security of our guests overnight and will help manage the Front office team during this time. You will be warm and welcoming, providing the guest with an efficient and courteous welcome and...

  • Night Supervisor

    1 week ago


    Bristol, United Kingdom The Bristol Full time

    **Night Supervisor**: **Contract**:Permanent** **Salary**:£11.94 per hour + 10% premium***: **Responsibilities**: As a **Night Supervisor** you will be responsible for the safety and security of our guests overnight and will help manage the Front office team during this time. You will be warm and welcoming, providing the guest with an efficient and...


  • Bristol, United Kingdom Davanti Solutions Ltd Full time

    **Graduate 1st Line Helpdesk Support Engineer** **Bristol** **Salary: £25,000** **Role**: As Graduate 1st Line Helpdesk Support Technician you will provide 1st line technical support across the organisation including troubleshooting. **Must have some experience of working on an IT Helpdesk.** **Skills/Experience required**: *Degree educated *1st line...


  • Bristol, United Kingdom Lynx Employment Services Ltd Full time

    We are recruiting on behalf of our client, who is looking to recruit a Helpdesk Administrator in the Bristol area. Duties of the role include: - Assisting with raising/closing tasks on the CAFM system - Scheduling work on the calendars - Raising orders on Oracle - Liaising with site teams/engineers, increased workload/bulk tasks - Any other relevant duties...