Application Manager

12 hours ago

Liverpool, England, United Kingdom Experis Full-time
Location: Liverpool Job Type: Permanent Industry: Business Transformation Job reference: BBBH448705_1790788126 Posted: 12 days ago

Application Manager, Functions Technology


Liverpool | Hybrid Working


£Competitive + Benefits


We're working with a highly respected financial services organisation seeking an experienced Application Manager to lead the operational management of a critical portfolio of enterprise applications supporting Finance, HR, Risk, Compliance and other corporate functions.


This is an excellent opportunity for a service-focused technology leader to take ownership of a complex application environment, driving service stability, operational resilience, supplier performance and continuous improvement across a business-critical portfolio.

The Role


As Application Manager, you will be responsible for the day-to-day performance, governance and lifecycle management of a portfolio of enterprise applications. Working closely with senior business stakeholders, technology teams and third-party suppliers, you'll ensure services remain secure, reliable and aligned to business priorities.


You'll lead application support teams, oversee major incidents and service improvements, manage supplier relationships and ensure all applications operate within regulatory, security and governance requirements.


Key responsibilities include:

Owning application service performance, availability and operational resilienceLeading major incident, problem and change management activitiesManaging strategic technology suppliers and service partnersDriving service improvements and reducing recurring issuesEnsuring effective governance, risk management and audit complianceSupporting application change, service transition and operational readiness activitiesProviding clear reporting on service health, risks, costs and prioritiesBuilding strong relationships with senior stakeholders across Finance, HR, Risk and Compliance functionsLeading and developing internal application support capability

About You


We're keen to speak with candidates who have experience managing enterprise application portfolios within complex corporate environments.
You'll ideally have:

Experience as an Application Manager, Service Delivery Manager, IT Service Manager or similarStrong knowledge of enterprise applications and SaaS environmentsPractical experience of ITIL and service management best practicesExperience leading major incidents, problem management and service improvement initiativesStrong supplier and vendor management experienceKnowledge of application security, access management and operational controlsExperience working within regulated environments such as Financial Services, Insurance, Utilities or other highly governed sectorsExcellent stakeholder management and communication skills

Desirable Experience

ITIL certificationFinancial Services or Wealth Management experienceExperience managing application support teams and matrix resourcesExposure to audit, risk and regulatory frameworks

Why Apply?