Current jobs related to Call Centre Agent - Maidenhead - Parkside
-
Data Entry
2 weeks ago
Maidenhead, United Kingdom Parkside Office Professional Full time**This role is fully office based in Maidenhead!** The hours are 0900-1730 (8hrs working day) - They need someone who is highly skilled with data entry and great communication skills both written and verbal. - Team player with excellent verbal skills and a keen eye for detail Able to cope under the pressure of a service recovery situation, dealing with...
-
Servicing Agent
1 week ago
Maidenhead, United Kingdom Kensington Mortgages Full timeWhen we started Kensington we were the first specialist lender to offer mortgages to people the high street turned down. Nearly 25 years later, we're the UK's leading residential specialist mortgage lender still blazing a trail offering people the chance to get a mortgage.- Where high street lenders see black and white, we've always used our expertise and...
-
Customer Services
4 days ago
Maidenhead, United Kingdom Parkside Office Professional Full timeMy client based in Maidenhead are looking for **Call Centre Agents** to join their team! Working Hours: 0900-1730 (8hrs working day) Breaks: 30 mins unpaid lunch break and 2 x 10mins am and pm tea breaks (paid). Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.
-
Customer Services
1 week ago
Maidenhead, United Kingdom Parkside Office Professional Full timeMy client based in Maidenhead are looking for **Call Centre Agents** to join their team! Salary : Starting salary GBP £20,394 Working Hours: 0900-1730 (8hrs working day) Breaks: 30 mins unpaid lunch break and 2 x 10mins am and pm tea breaks (paid). Parking: Onsite parking Parkside Recruitment Ltd is acting as an Employment Agency in relation to this...
-
Call Out Gas Engineer Maidenhead
4 days ago
Maidenhead, United Kingdom Skilled Careers Full timeLocation - SL/RG **Job Description**: One of the UK’s leading social housing contractors has won a brand-new contract and is now looking for a Call Out Gas Engineer to cover their out of hours service in SL/RG on a Permanent Basis. **A total Salary Package on offer of £50,470** - Working a shift of 12-8pm then covering the emergency call out after shift...
-
Operations Executive
4 days ago
Maidenhead, United Kingdom Ardmore Language Schools Full time**MAIN TASKS** - Be the main point of contact between the host centre management and Head Office. - Ensure that communication channels are open between Head Office, agents and Centre Management staff. - Liaise with members of the Sales Team to obtain all necessary information about students and groups. - Assist the Operations Director and/or Finance...
-
Maths & English Tutor and On-call Supervisor
2 weeks ago
Maidenhead, United Kingdom Explore Learning Full timeWhy Explore Learning?: **Why Explore Learning?** Are you ready to embark on an exciting journey that will transform the lives of children and empower you to make a lasting impact on your community? At Explore Learning, we are on a mission to create a dynamic community of educators who have a deep desire to make a meaningful impact through education. We're...
-
BMS Support Engineer
6 days ago
Maidenhead, United Kingdom BMSI Full timeBEMS Support Engineer – Data Centres BMSI is the UK’s largest & leading Independent systems integrator of Building Energy Management Systems (BEMS). We make buildings smarter by helping businesses reduce their energy costs, improve control and achieve environmental goals. We provide project installations, support services and integrated energy management...
-
Weekend Sales and Lettings Negotiator
4 days ago
Maidenhead, United Kingdom Oakwood Estates Full time_Located in our Maidenhead Branch_ - _£13.00 per hour including lunch break_ - _Petrol covered at statutory rate per mile_ - _Car and valid driving license are essential_ If you have a positive nature, a bright personality, great customer service and an attention to detail then you could be just what we need. Were looking for an enthusiastic estate agent...
-
Weekend Sales and Lettings Negotiator
4 days ago
Maidenhead, United Kingdom Oakwood Estates Full time_Located in our new Maidenhead Branch_ - _£9.00 per hour including lunch break_ - _Petrol covered at statutory rate per mile_ - _Car and valid driving license are essential_ If you have a positive nature, a bright personality, great customer service and an attention to detail then you could be just what we need.Were looking for an enthusiastic estate agent...
Call Centre Agent
2 weeks ago
My international client requires an experienced Call Centre Agent to join their team on a temp-to-perm basis. Overall Purpose: Accurate update and maintenance of files and data related to airline damage pilfer reports (DPR) Ad hoc entering of aviation Damage Pilfer Reports (DPR) claims into the company database, ensuring accuracy at all times Contacting airline passengers via phone and/or email in line with airline contractual requirements Issuing final settlement of claims within the parameters defined by the airline contract and/or the Montreal Convention Ensuring that the final settlement is in the best interests of the client airline whilst maintaining passenger satisfaction Arranging and following up on the collection of damaged items and the delivery of repaired or replacement items through third-party suppliers Assessment of collected airline passenger luggage to determine whether repair or replacement is the appropriate course of action Ensuring that the Company remains compliant with all data protection legislation through appropriate action and decision making Ad hoc, but reasonable, requests from supervisors or management or clients Key Accountability's Airline DPR claim settlement. Using the phone or email as appropriate Settling aviation-damaged luggage claims in line with the Montreal Convention and/or client airline requirements under contract Data Entry Airline DPR files Collections Deliveries Cross-departmental support Supporting the operational and administrative functions as the company requested by supervisor or manager Communication Workshop To negotiate with and influence the workshop team to ensure the timely repair of customer luggage to an acceptable standard To convey to the workshop team sufficient and accurate information to facilitate the repair Warehouse To convey accurate and timely information to the warehouse team to ensure that the correct product is delivered to the correct address at the correct line Reporting of Service Failures To provide an accurate report on any service failure by a supplier to the line manager Skills and Experience Fluent or native written and spoken English - essential Basic MS Office skills - essential GCSE (or equivalent) in Maths, English - essential Experience in an airport operation - desirable Experience in an operational call centre environment - desirable Experience in a high-pressure, fluid sales environment - desirable Person/Team Fit Team player with excellent verbal skills and a keen eye for detail Able to cope under the pressure of a service recovery situation, dealing with the public in accordance with Company Policy when in a stressed frame of mind Adaptable and resilient Interested? Please apply
